Lead Installer

Job Title

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

Our Core Values

Strive To Be Great | Do Hard Things | Stronger Together | Own It

Accountabilities

Safety | Profitability | Skills Development | Continuous Improvement | Customer Satisfaction

What You'll Be Doing:

• Plan and manage on-site installations to ensure timely completion, high quality of service, and cost-effective management of labor and installation resources.
• Lead the installation team for each project by supervising budget, quality, personnel, customer service, and administration.
• Assist in training, developing, and leading Continua installers and sub-contracted installers.
• Instill Continua's service philosophy and core values throughout the installation group.
• Understand the scope of work, including account servicing, design and order preparation, order management, factory interface, delivery and installation, and project management.
• Accept accountability for project success (cost, completion, schedule adherence, punch-list, customer satisfaction, job site appearance and cleanliness, etc.).
• Support operations department management team in developing and implementing department procedures, work practices, standards of performance, etc.
• Understand department economics and cost accounting; assist in the development of installation personnel.
• React to varying project/field conditions and demonstrate ability to make decisions and solve problems in the scope of work.
• Maintain detailed and complete administrative records of installation project work, including time sheets, receiving documentation, change orders, product returns, etc.
• Communicate and document project status, changes, problems, and punch-list to appropriate parties (dispatch, sales personnel, sales support, project management personnel, etc.).
• Conduct comprehensive site reviews and pre-installation meetings and reviews. Participate in construction/project meetings as a representative of dealer.
• Review work order documentation the day before the scheduled installation.
• Maintain professionalism with crew, customers, and dealership personnel, both in appearance and social interactions.

What You Should Have:

• Physical strength and stamina to lift and move furniture, boxes and equipment, often in excess of 50 lbs.
• Excellent verbal and written communication.
• Ability to set daily performance goals and expectations of crew.
• Strong work ethic and ethical approach to the business.
• Punctuality and self-motivation.
• Ability to occasionally work irregular hours and extended shifts including overnight and out of town assignments.
• Experience with planning, organizing, and effectively directing a crew of installers on small to large projects (crews of 25 or more).
• Experience supervising and managing large and/or complex installation projects (100 plus workstations, complex reconfigurations, etc.).
• Excellent material handling and logistics skills.
• Ability to analyze and develop detailed work plans and price quotations for installation projects.
• Comfortability with safely driving a 26' straight or cube truck.
• Good driving record and adherence to all DOT rules and regulations.
• Understanding of interior design and construction processes; ability to read construction and furniture drawings and blueprints.
• Mechanical aptitude and excellent installation technical abilities; proficiency with tools and equipment; excellent at custom applications; finished installations are of high quality.
• Product knowledge across all lines of furniture carried by dealership; ability to figure out installation of new lines through analysis and extrapolation.
• Ability to specify products using full product nomenclature; ability to do small layouts and reconfigurations without relying on designers or sales staff.
• Knowledgeable of electricity, electrical hookups to building power, data and voice cabling, basic furniture codes, and other technical installation issues.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and/or move up to 50 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

What We Bring To The Table:

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

Compensation And Benefits

The hiring compensation range for this position is an hourly rate of $24.00-$27.64/hour. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

Hours:

This is a full-time position. Standard work schedule is Monday-Friday, with occasional weekend work as needed.

Disclosures:

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.