Banquet Porter Manager

Essential Job Functions

Supervision & Management

• Supervise, train, and direct the Set-Up/Cleaning Crew in daily cleaning, setup, and maintenance responsibilities.
• Assign daily tasks and ensure responsibilities are completed accurately, efficiently, and on schedule.
• Monitor employee performance, attendance, appearance, and adherence to company policies and procedures.
• Maintain appropriate staffing and coverage for events and operational needs.
• Inspect completed work and address cleanliness, organization, and setup deficiencies promptly.
• Communicate operational needs, staffing concerns, maintenance issues, and other matters to management.
• Assist with training employees on proper cleaning methods, equipment use, safety procedures, and event setup standards.
• Hold employees accountable for maintaining established cleanliness, organization, and performance standards.
• Promote a professional, respectful, and team-oriented work environment.

Event Setup & Operations

• Oversee the setup and breakdown of banquet and cocktail areas for weddings, parties, meetings, and other events.
• Ensure rooms are configured according to event specifications and management instructions.
• Oversee the placement and removal of tables, chairs, linens, and other event equipment.
• Ensure tables and designated areas are properly set and ready prior to guest arrival.
• Coordinate with management and other departments regarding event setup requirements and timing.
• Ensure event spaces remain clean, organized, and properly maintained throughout operations.
• Respond promptly to last-minute setup, cleaning, and operational needs during events.
• Ensure the Set-Up/Porter Crew is prepared to meet changing event needs and schedules.

Maintenance & Grounds

• Oversee and perform light maintenance duties as assigned.
• Identify and report maintenance, safety, or facility concerns to management.
• Assist with basic upkeep of the building and outdoor areas.
• Assist with gardening and general grounds maintenance as needed.
• Ensure storage areas, equipment, and work areas remain clean, organized, and properly maintained.

Other Responsibilities

• Maintain a professional appearance and demeanor at all times.
• Follow all company safety, sanitation, and operational procedures.
• Respond appropriately to verbal requests and visual cues in a loud and fast-paced environment.
• Work cooperatively with management and other departments to support successful event operations.
• Perform other duties and responsibilities as assigned by management.

Qualifications

• Minimum of two (2) years of prior supervisory or management experience required.
• Prior experience in commercial cleaning, facilities, hospitality, banquet operations, or a similar environment required.
• Previous experience supervising a cleaning, porter, housekeeping, setup, or facilities team strongly preferred.
• Bilingual in English and Spanish required.
• Strong organizational and leadership skills.
• Ability to effectively prioritize, delegate, and follow up on tasks.
• Ability to inspect work and hold employees accountable to established standards.
• Strong communication and interpersonal skills.
• Ability to work independently while also working effectively with management and other departments.
• Must be available to work weekends, evenings, and holidays as required by business and event needs.
• Must be comfortable working in a fast-paced, event-driven environment with changing priorities.

Physical Requirements

• Ability to withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or greater for periods of 30 minutes or more.
• Ability to lift and move up to 50 pounds for distances of up to 100 feet.
• Ability to frequently walk, stand, bend, stoop, push, pull, and move throughout the property during shifts.
• Ability to stand and walk for extended periods, including up to 5 hours at a time.
• Ability to understand and respond to verbal requests and visual cues in a loud and extremely busy environment.
• Ability to safely operate or work around standard commercial cleaning equipment and supplies.
• Must not be allergic to general cleaning supplies or their odors.

Salary Range

• $20.00 – $30.00 per hour