Sr. Property Manager

About the Role:

Financial & Accounting Responsibilities

• Knowledge of financial terms and principles of property management, including budgeting, forecasting, variance reporting, and CAM reconciliations.
• Prepare annual operating budgets and quarterly reforecasts.
• Prepare monthly and/or quarterly financial reports, including accruals, variance analysis, operating expense estimates, and annual CAM reconciliations.
• Approve property expense invoices to ensure prompt processing.
• Oversee and review monthly tenant billings, ensuring accuracy and addressing questions related to billings and cash applications.

Tenant Relations & Customer Service

• Maintain excellent tenant relations through regular property rounds and direct tenant engagement, including delivering tenant appreciation gifts.
• Resolve elevated tenant concerns via phone, email, or in person to maintain high tenant satisfaction.
• Provide exceptional communication and customer service (written and verbal).

Operations & Property Management

• Oversee Property Administrator responsibilities and ensure compliance with company standards.
• Manage day-to-day property operations, ensuring all services meet quality expectations.
• Conduct onsite property inspections and document accordingly.
• Use personal transportation (mileage reimbursed) to tour and inspect assets throughout the portfolio.
• Ability to multitask across various property management functions including construction, leasing support, vendor coordination, and accounting tasks.
• Build and maintain relationships with vendors, brokers, and community partners.

Construction & Project Oversight

• Participate in meetings with architects, contractors, and tenants to oversee tenant improvements/make-ready.
• Ensure construction quality and compliance with approved plans, codes, and building standards.

Problem Solving & Decision-Making

• Ability to solve practical problems and navigate situations with limited standardization.
• Demonstrate sound judgment, independence, and initiative as a self‑starter.

Teamwork & Leadership

• Strong leadership, collaboration, and interpersonal skills to interact effectively with internal teams.
• Demonstrates strong teamwork attitude and the ability to work well with others across departments.

WHAT WE ARE LOOKING FOR IN A CANDIDATE:

• Minimum 5 years of experience managing a team with at least 10 years of experience within the commercial property management industry, preferably with class A commercial properties.
• Washington State Real Estate Broker’s License required or be obtained within the first 3 months of hire.
• Bachelor’s degree from four-year college or university; or two to four year’s related experience and/or training; or equivalent combination of education and experience.
• Knowledge of financial terms and principles of property management, including budgeting, forecasting, variance reporting, and CAM reconciliations.
• Proficient in technology with a strong knowledge of Microsoft Office 365 Suite; experience with Argus, Salesforce, Prism, AvidXchange, PMWeb and MRI a plus.
• Competency with Microsoft Copilot and the ability to effectively use AI within company‑approved guidelines to improve efficiency, accuracy, and the overall quality of work products, workflows, and property management processes.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Effective leadership skills, customer service skills, and ability to interact with different stakeholders of the management team, as well as a desire to mentor support-level staff.

COMPENSATION:

Salary will depend on several factors, including, but not limited to, experience, other job-related skills and qualifications as permitted by law. Full time employees may be eligible for benefits including health insurance, dental insurance, vision insurance, life insurance, 401k matching program, Basic Life and AD&D Insurance, Voluntary Life and AD&D, Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, paid holidays and vacation. Employees may also be eligible for a discretionary bonus depending on a number of factors, including the employee’s performance and the company's performance on an annual basis.

OUR COMMITMENT TO AN INCLUSIVE WORKPLACE:

Proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodation is available for applicants with disabilities.

PHYSICAL DEMANDS:

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit for extended periods of time; use hands to feel, handle, or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move or carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Additionally, the employee may be required to drive to a property, walk on uneven ground, walk through a construction site, be exposed to dust or fumes and work around machinery or equipment.