Banquet Event Staff

Banquet Event Staff

Q Casino + Resort

1 Positions

ID: 1af5a7a118069effe6ed

Posted On 01/21/2026

Refreshed On 06/24/2026

Job Overview

Q CASINO + RESORT

Banquet Event Staff

BASIC FUNCTION

Banquet Event Staff are responsible for serving food and/or drinks to guests, ensuring guest satisfaction.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Banquet Manager

• Supervises: N/A

HOURS OF WORK

• Scheduled hours vary based on business demand between 6:30 AM and 2:00 AM

SPECIFIC DUTIES AND RESPONSIBILITIES

• Set banquet rooms according to event specs including linens, silverware, glassware.

• Greet guests professionally and provide courteous and efficient service throughout the event.

• Serve food and beverages in a timely and organized manner, ensuring accuracy and adherence to event specifications.

• Maintain cleanliness and organization of banquet areas before, during, and after events.

• Communicate effectively with other team members to ensure smooth service.

• Clear tables, replenish beverages, and fulfill guests requests promptly.

• Adhere to all health, safety, and sanitation regulations.

• Follow proper procedures for handling and disposing of food waste.

• Assist in post-event breakdown.

EDUCATION, TRAINING AND EXPERIENCE

• No formal education required.

• Prior food and beverage experience preferred.

STANDARDS OF PERFORMANCE

• Maintain a professional appearance and demeanor at all times.

• Deliver prompt, courteous, and attentive service to all guests.

• Exhibit strong teamwork and collaboration with colleagues and management.

• Adhere to company policies and banquet service procedures.

• Demonstrate strong time management and multitasking skills.

• Ensure accuracy in food and beverage delivery.

• Uphold high standards of cleanliness and organization in the banquet area.

• Respond quickly and effectively to guest inquiries and concerns.

MENTAL AND PHYSICAL REQUIREMENTS

• Ability to work in a fast-paced, high-pressure environment.

• Strong problem-solving skills and ability to adapt to changing situations.

• Excellent communication and interpersonal skills.

• Ability to stand and walk for extended periods.

• Must be able to lift and carry up to 25-50 lbs.

• Ability to bend, stoop, and reach frequently.

• Flexibility to work evenings, weekends, and holidays as required by event schedules.

WORKING ENVIRONMENT AND CONDITIONS

• Inside/Outside work.

• Exposure to varying temperatures.

• Frequent interaction with guests, requiring excellent customer service skills

• Noise levels may be high during events.

• Fash-paced and physically demanding work environment.

EQUIPMENT AND TOOLS

• Coffee and beverage dispensers.

• Cleaning and sanitation supplies.

• Serving Trays and stands.

Primary Contact

305175

Elizabeth Goedken

Human Resources Generalist, Human Resources

Phone

Phone

Phone

Fax

[email protected]

Email

False

False

False

Job Details

Categories

Casino

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1202

Job REQ #

1af5a7a118069effe6ed1214cb1692cf

# Positions

1

Start Date

20260121

End Date

20260724

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Q Casino + Resort

About the Company

Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!

Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.

Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.

Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!