Associate Product Manager

Relo Metrics is at the forefront of sports sponsorship analytics, empowering brands and rights holders with actionable insights to maximize their investments. As an industry leader, we harness advanced computer vision technology to analyze broadcast, streaming, and social media content, delivering precise, real‑time data that drives sponsorship value. Join our team of innovative thinkers and pioneers in a collaborative environment where technology meets creativity, and be a part of transforming the sports analytics landscape. What You'll Achieve Own the Core Squad Roadmap: Strategically prioritize platform improvements, critical fixes, and high‑impact feature enhancements that directly drive client satisfaction and retention. Transform Support Insights into Innovation: Regularly analyze support ticket data to identify recurring friction points, pattern‑match complex issues, and translate them into actionable product bets. Drive Data‑Backed Product Decisions: Leverage Pendo analytics to deeply understand user engagement, diagnosing where users get stuck and uncovering what drives repeat platform usage. Champion Internal Efficiency: Partner closely with Operations, Customer Success, and Sales to map workflow pain points and surface high‑value opportunities for internal automation. Capture the Voice of the Customer: Engage directly with clients to uncover their target outcomes, understand their day‑to‑day platform usage, and bridge existing product gaps. Deliver Seamless Engineering Specs: Technical execution by writing clear, comprehensive product specifications and robust acceptance criteria for the engineering team. Define and Measure Platform Success: Establish, monitor, and report on key performance indicators (KPIs) directly tied to client retention, satisfaction, and overall engagement. Foster Cross‑Functional Alignment: Provide transparent, regular progress updates on product milestones and roadmap velocity to the Head of Product and executive partners. Skills You'll Bring Data‑Driven & Analytical Instincts: A natural ability to spot trends, look for patterns in data, and analyze metrics before jumping straight to solutions. Customer & Stakeholder Empathy: Highly comfortable engaging directly with clients and internal teams to uncover underlying needs that aren't explicitly stated. Proactive “Challenger Mindset”: A self‑starter who doesn't wait for a backlog to be handed down; you comfortably generate your own requirements and steer the ship. Insight‑Driven Decision Making: Genuinely curious about user behavior, finding value in analyzing support tickets and usage data to establish a strategic “North Star.” Strong Operational Organization: Detail‑oriented with a proven track record of managing multiple active workstreams efficiently without dropping the ball. Cross‑Functional Communication: A clear, direct communicator (both written and verbal) who can seamlessly bridge the gap between technical and non‑technical audiences. Preferred Qualifications SaaS Professional Experience: 1–3 years of product management or highly adjacent experience (such as Product Operations, Customer Success, or Business Analysis) within a SaaS environment. Analytics Tooling Familiarity: Hands‑on experience or familiarity with product analytics platforms like Pendo, Mixpanel, Amplitude, or similar tools. Niche Industry Knowledge: Background or experience in the sports, media, or sponsorship industries is a strong plus, though not required. What We Offer At Relo Metrics, competitive base pay is a part of a total rewards package which also includes benefits and wellness. The reasonable estimated OTE (on‑target earnings) for this role is from $82,730 – $100,000 annually. The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions. The total rewards package offered also includes an employer‑matched 401(k) retirement plan, and, depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Note: This position offers the opportunity for remote work or ‘work from home’ if there isn't a nearby office. If you are located within a commutable distance to one of our offices, you may be asked to come into the office for occasional in‑person collaboration. Relo Metrics is excited to consider applicants residing in the following states for remote positions: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN. 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