Fraud and Internal Controls Specialist

Job Description

Job Description

SUMMARY  Overview of the position

The Fraud and Internal Controls Specialist is an entry level position in the finance department responsible for evaluating risk on our ecommerce platforms and reviewing internal controls. 

ESSENTIAL DUTIES AND RESPONSIBILITIES   The following statements are intended to describe the general nature of the level of work being performed by an individual assigned to this job. Other duties may be assigned.

• Analyze risk scores and persona history to manage chargebacks while letting good transactions pass through to improve payment performance and customer experience.

• Query and analyze large datasets to identify trends, anomalies, and opportunities to help build rulesets to minimize financial risk to the company.
• Responds to and monitors customer disputes and internal inquiries from customer service and ecommerce team.

• Generate insights, build reporting solutions, and contribute to data-driven decision-making across the business.
• Manage and maintain that proper documentation and necessary support for all financial records and are collected and saved according to company standards.
• Ensure tax permits and certifications are current and covers required locations.
• Assist with other accounting tasks as needed.

EDUCATION/YEARS EXPERIENCE

• Bachelor’s degree in Finance, Accounting, Economics, or other quantitative field, or equivalent experience.
• 1-2 years related experience preferred.

REQUIREMENTS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to analyze payments and patterns to identify potential fraudulent transactions.
• Strong interpersonal, analytical, problem-solving, troubleshooting, and organizational skills with the ability to handle multiple, high-priority projects with a keen attention to detail.
• Knowledge of sports and the sports and entertainment toy, trading card, or trading card game industry a plus.
• Proficiency in Microsoft Office with a strong knowledge of Excel.
• Ability to perform duties under minimal supervision while exercising independent judgment.
• Excellent oral and written communication skills with an ability to interface with all levels of the organization.
• Strong desire, as well as ability, to learn quickly and immediately apply knowledge.
• Possess a can-do attitude, team-player orientation, and remain flexible as the situation dictates.
• A high degree of confidentiality is required.