System Administrator

The System Administrator ensures the Bank’s servers and network are properly maintained and secure. Manages and maintains a large install base of computers running versions of operating systems. Responsible for implementing new technologies and fielding technical escalations from internal staff. Essential Functions: * Network and Server Support: * Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep work.

• Supporting and maintaining a wide range of other technologies.
• Maintain current file and directory structure and security.
• Perform proactive maintenance as required to keep the network running.
• Monitor and test backups, replication, and procedures.
• Provide Level 3 escalation for employee issues.
• Troubleshoot and resolve server problems.
• Maintain Microsoft updates, and patches on servers, and other

infrastructure security. * Perform regular updates/maintenance on appliances, servers, server-based software.

• Provide escalation/emergency support in the on-call rotation schedule.
• Assist with SAN support and necessary maintenance.
• Ensure periodic recovery testing of disaster recovery plans.
• Perform upgrades for bank applications.
• Under direction, carry out network changes, server changes, maintenance

plans, and break-fix solutions. * Accomplishes tasks through concern for all areas involved; shows concern for all aspects of the job; accurately checks for processes and tasks and follows up in a timely manner with appropriate persons. * Takes responsibility for own learning and development by acquiring and refining of technical and professional skills needed in job related areas; proactively seeks performance feedback and identifies approaches to improve own performance. * Provide individual discretion and use best judgement when making technical changes. * Provides internal and external customers with the products and services that match their needs in a timely, efficient manner; follows up on customer complaints, questions, and requests. * Understands that the work environment is constantly changing and adjusts own approach and behavior accordingly; adapts to new ideas and initiatives across a wide variety of issues and situations; recognizes and responds quickly to shifting opportunities. * Contributes more than is required or expected in the job that will enhance service, avoid problems, or develop opportunities; plans ahead for upcoming problems and opportunities and takes appropriate action; demonstrates a sincere positive attitude toward getting things done. * Develops actionable recommendations based on an understanding of trade-offs; commits to action after identifying alternative methods that are based on logical assumptions and information; takes into consideration resources, constraints, organizational values, and changing environments. * Uses automated systems or tools to simplify, improve, and increase efficiency of work processes; embraces and adapts to changes in technology. * Expresses ideas effectively in individual and group situations adjusting style and methods to meet the specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding.

• Network and Server Project Implementation
• Attends project meetings, participate and communicate status, roadblocks,

or delays with project tasks.

• Carry out detailed tasks defined by project plans.
• Provide regular updates on status of project tasks.

Minimum Qualifications: * Bachelor's degree in Information Technology or similar field and 5 years of experience in information technology, or an equivalent combination of education and experience.

• Experience with Powershell.
• Expertise in troubleshooting computer hardware and software issues.
• Knowledge of VOIP phone system networks, VPN access, connections and

services.

• Expertise with Windows Server, Active Directory, Exchange Online.
• Expertise in the following: Microsoft O365, VDI/Xen, VMware, Network

Infrastructure (Routers and switches).

• Expertise in all System Utility applications.
• Expertise in maintaining backup solutions.
• Valid Driver's License
• Microsoft Certified: Azure Administrator Associate, Comp TIA Network+

certification, Windows Server Hybrid Administrator Associates, VMware Certifications (VCTA/VCP), Citrix Certifications (CCA) and/or Cisco Certified Network Associate (CCNA) preferred. Compensation: The hiring range for this position is $38.85-$53.45 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.