Targeted Case Manager

Liberty Resources is currently seeking a Targeted Case Manager to work in our Integrated Health Care Clinic in Syracuse, NY.


Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We're committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

Targeted Case Manager Position Summary:

The Targeted Case Manager (TCM)) is responsible for providing care coordination and resource linkage for clients served by Liberty Resources' Integrated Healthcare clinic. The TCM plays a key role in managing referrals for new clients and conducting outreach activities to assess and connect individuals with the services they need within the agency. This role primarily supports clients living with severe mental illness and/or substance use concerns, ensuring they receive comprehensive and tailored care to improve their overall well-being.


Targeted Case Manager Job Responsibilities:

• Works with recipients to determine their immediate and ongoing need for Care Management services and completing enrollment and referral processes.
• Conducts ongoing assessments to identify individual's strengths, and barriers, and establish clear goals that directly affect the overall health and wellness. This includes linking individuals with additional support services. Assessments address all areas of need and are not limited to that of heath or mental health.
• Coordination and collaboration with all providers and support services for each individual served. This includes developing a comprehensive Plan of Care that is created with input from the treatment team and shared with all members. The Care Manager ensures that goals identified within the plan are measurable, delivered in a cost conscious manner, and include the individual's needs.
• Maintains relationships with Community Service providers, Physicians, Specialists, Mental Health providers, Hospitals and other services to ensure individuals are well supported. Establishes clear lines of communication to ensure the best quality of care is received.
• Completes all required documentation, in timelines in accordance with program standards.
• Supports other community based programming as well as all other duties, responsibilities and related tasks as assigned.

Targeted Case Manager Qualifications:

• Bachelor's degree (minimum) in a relevant field such as Psychology, Social Work, or Human Services.
• 1-2 years of experience in Behavioral Health, Substance Use, or Social Services.
• Experience with mental health, substance use disorders, and vulnerable populations preferred.
• Knowledge of community-based behavioral health care and case management is an asset.
• Valid NYS driver's license and access to reliable transportation required.

Salary Range: $50,000 to $55,000 annually.

We Offer:

• A Collaborative and Supportive Team Atmosphere
• Access to Quality Clinical Supervision
• Opportunities to Enhance Clinical Growth and Advancement
• Competitive Compensation and Paid Time Off package
• Family Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Saving Plan

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO law.

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.