General Manager

Job Description

Longmeadow Country Club | Longmeadow, Massachusetts

General Manager

The ideal candidate will be an experienced private club leader with strong financial management skills, exceptional hospitality standards, and a collaborative leadership style. They will oversee daily Club operations, develop a high-performing management team, enhance the member experience, and work closely with the Board of Governors on strategic planning and capital improvements.

Responsibilities

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• Provide leadership and direction across all Club departments
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• Oversee daily operations, financial performance, and budgeting
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• Strengthen food and beverage operations and service standards
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• Recruit, mentor, and develop management teams and employees
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• Ensure exceptional member service, engagement, and satisfaction
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• Partner with the Board on strategic planning and capital improvements
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• Support membership growth, retention, and programming initiatives
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Qualifications

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• Ideally, six or more years of progressive private club management experience
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• General Manager or senior club management experience; accomplished Assistant General Managers and Assistant Club Managers will also be considered
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• Strong food and beverage operations and hospitality leadership experience
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• Demonstrated ability to lead, motivate, and develop teams
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• Experience managing operating budgets, financial reporting, and capital planning
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• Strong communication, organizational, and interpersonal skills
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• Experience working with Boards and committees
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• College degree preferred
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