Retail Sales Associate - Berkeley (Full-Time)

Come be a part of a community where all are welcome. A place where you can make a difference, inspire others—and be inspired. We are looking for associates with a passion for clothing, people, and sustainability.

About us:

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Values Statement:

As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.

• We are authentic.

• We thrive in connection.

• We trust each other.

• We innovate through creativity.

• We are committed to the health of the whole.

• We are united by purpose.

Position Summary:

As a Retail Sales Associate, you will be part of a movement to change the world, one garment at a time. You will contribute to an environment that nurtures growth and inspires your best work on an individual and collective level, playing an integral role in growing our customer base. Building relationships that last as her wardrobe and lifestyle needs evolve with time. Every interaction is an opportunity to create an experience unique to her, and forge a deeper connection through our garments.

Key Accountabilities:

Business, Strategy, and Vision

• As a Retail Sales Associate, you will share your positive energy and create an atmosphere of possibility with our customers. Promote our philosophy, values, and support our purpose and strategic objectives.

• Be mindful of store metrics/sales goals, demonstrate a commitment to team and put forth a strong effort to drive business.

• Be passionate about contributing to a positive, supportive and collaborative work environment.

• Partner with team members and store leaders to help grow our sales, business and clientele.

Client Engagement

• Maintain high level of integrity, initiative, motivation and self-direction.

• Use new technology and embrace all avenues of sales and distribution as tools to service our customer.

• Use creative approaches to engage the customer with the product, while showcasing the ease and accessibility of our brand.

• Be fully knowledgeable about EF apparel, fabrics, brand messages and stories.

• Promote customer loyalty by enrolling customers into the EILEEN FISHER Rewards program.

• Maintain and expand personal client book.

• Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service and sales skills on the selling floor.

Operational Excellence

• Enthusiastically contribute to other tasks and projects to keep the store running smoothly.

• Perform merchandising duties including: steaming, folding, and displaying product according to EF visual standards

• Perform light cleaning tasks to maintain a clean and well organized space (i.e. vacuuming, dusting, floor sweeping, etc.)

• Assist with checking stock on a daily basis and restocking selling floor when necessary.

• Perform open and close out sales procedures as needed.

• Ensure and contribute to a safe and clean store environment.

• Performs other related duties and assignments as required.

Benefits:

• Monthly Store Bonus Incentives

• Annual Company Bonus Plan

• Employee Stock Ownership Plan

• 401(K)

• Paid Time Off

• Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)

• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)

• Uniform Allowance

• Employee and Friends & Family discount

Required Skills

Required Experience

Education: High school diploma or equivalent.

• Retail experience or service industry background required.

• Excellent oral and written communication skills

• Outstanding organizational skills and ability to handle multiple tasks.

• Dedication to creating excellent customer experience.

• Open-minded attitude towards experiencing our Brand and product, stylishly wardrobing self and customers.

• Ability to adapt quickly and react positively to business needs and changes in strategies.

• Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.

• Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.

• Flexible schedule.

The hiring salary range for this role is $19.18- $20.00/hr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.