Staff Industrial Engineer

We champion continuous learning and innovation. feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. Experience a High-Performance Culture and Clear Purpose: Location: Hybrid - 2 days onsite per week at your home site (Aurora, IL or Bethlehem, PA), plus 30% travel to other sites (Chicago, Dallas, or Moreno Valley, CA) as needed. Must be local to either Aurora, IL or Bethlehem, PA The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. The role will operate with autonomy and identify process improvements across the warehouse network. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes. This role reports to the IE, Supply Chain Operations, who also serves as the backup for this role. Responsibilities Enforce quality control to reduce waste. Improve the efficiency of fulfillment and transportation processes. Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects. Facilitate and manage corrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives. Provide technical support to operations by spending time on the floor learning processes, troubleshooting, and guiding and/or participating on multiple process improvement teams. Develop CAD drawings, process flow charts, cost saving analysis. Coordinate with cross functional teams on new processes and equipment planning. Define and document Standard Operating Procedures for new and modified processes. Identify and work to remove barriers that slow or prevent successful attainment of process improvement project goals. Manage process data collection and analysis as part of project tracking and completion. Follow Environmental, Quality, and Safety Management best practices and procedures. Comply to all food safety and compliance policies and regulations. Qualifications Degree in Industrial Engineering, Engineering, Data Science, or related field. A minimum of 5+ years of professional experience in Industrial Engineering. Advanced knowledge of production machinery, processes, and standards. Experienced in project management. Basic 2D/3D CAD software skills. Up to 30% travel required. Benefits Staff Industrial Engineer Medical, Dental, Vision & Basic Life Insurance Flexible Time Off Program ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. Diversity of experience and skills combined with passion is a key to innovation and excellence; Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best‑in‑class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in‑house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. At ShipBob, every full‑time employee gets access to our best‑in‑class AI and productivity tools from Day 1 at no cost. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? We may use AI‑assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. Hiring decisions are made by trained human reviewers who consider the candidate’s application, interview performance, qualifications, experience, and other relevant factors. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr ShipBob, Inc.