PT DV Advocate (Weekend-Evening)
$20.91 per hourYWCA Nashville and Middle Tennessee
About the Job Position Summary: Position responds to crisis hotline calls and provides support and safety plan for program participants. Hourly Rate: $20.91. Saturday and Sunday 3:00pm-11:30pm. 16 hours/week. For faster consideration, please use the link below to apply: Essential Responsibilities:
- Assesses need of callers for emergency shelter, determines eligibility for intake and develops transportation plan to shelter.
- Provides supportive interactions and information on the dynamics of domestic violence to shelter residents.
- Maintains accurate and confidential records for each client, documenting resident behaviors, incidents, interactions, and progress in consistent and ethical manner on a daily basis.
- Conducts intake, orientation, exit interviews, and safety planning with shelter residents in appropriate/timely manner.
- Monitors building status and cleanliness, reporting malfunctions and ensuring building is kept clean.
- Identifies barriers to success for clients and makes appropriate referrals.
- Monitors resident activity throughout shelter and manages conflict through appropriate intervention.
- Monitors and secures physical environment to maximize safety of residents, implementing appropriate reactions to security threats as needed.
- Develops an understanding of agency and program policies and procedures, implementing appropriately and interpreting to residents and volunteers.
- Manages and maintains the rotating holiday residential coverage.
- Provide support to visitors and volunteers.
- Conducts client meetings as needed to share information and build community.
- Conduct weekly room inspections, noting status of the building and filing appropriate work orders.
- Attends program staff meetings, in-service training sessions, YW All Staff, and other meetings as requested.
- Performs other duties as assigned.
- High school diploma or equivalent and minimum six months related experience required.
- Bachelor's in Counseling or a related mental health field preferred.
- While performing the duties of this job, the employee must be able to communicate with peers/general public, clients, and/or vendors.
- Ability to carry materials with various weights up to 25 lbs.
- Ability to navigate the work environment and remain in a position for extended periods of time, with or without reasonable accommodation.
- Ability to type and use standard office equipment.
- Strong verbal and written communication skills.
- Adaptable to work environments with fluctuating noise levels.
- Must possess and maintain a valid driver's license, motor vehicle insurance that complies with local laws, and a clean motor vehicle report (MVR).
- Ability to react immediately, yet calmly, to crisis situations and quickly build rapport with callers.
- Ability to speak concisely and effectively communication needs and information.
- Demonstrate compassion and understanding for people dealing with potentially life-threatening situations and be able to assess serious issues.
- Sensitivity to the needs of survivors of domestic violence and their children.
- Excellent organizational and time management skills.
- Ability to exercise sound judgment and discretion.
- Resourceful, creative and problem solver.
- Excellent oral and verbal communication skills analyzing problems and presenting solutions to a various staff and clients.
- High follow through and attention to detail.
- Demonstrated respect for and sensitivity to cultural differences.
- Willingness to support the mission of the YWCA and ability to convey its importance both verbally and in writing.
Vacancy posted 2 days ago
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