Associate Manager, Omni-Retail Experience

Overview

The Associate Manager, Omni-Retail Experience is a critical role within the Global Lifestyle Merchandise team, responsible for driving the day-to-day operations and growth of PepsiCo's merchandise e-commerce and campus store channels. This role sits at the intersection of digital commerce, merchandising, marketing, and retail operations-ensuring a seamless, consumer-first experience across owned platforms and physical retail environments.

The ideal candidate brings a strong understanding of e-commerce trading, digital marketing, and retail merchandising. Organization will be key to managing external agencies, cross-functional workflows, and go-to-market excellence.

Responsibilities

Merchandising and Planning

• Own assortment architecture and sku count mapping
• Manage Open-to-Buy (OTB) planning and overall budgets
• Inventory turnover and Weeks on Hand optimization
• Promotions and markdowns planning and execution
• Pricing strategy and margin management

E-Commerce Operations & Trading

• Manage day-to-day operations of e-com site including merchandising, pricing, and promotions
• Oversee product listings, content updates, and digital asset creation
• Monitor KPIs (traffic, conversion, AOV) to optimize performance
• Execute site calendars and campaign launches
• Monthly, quarterly, and annual business reviews

Digital Marketing & Consumer Engagement

• Support execution of paid media and social strategies
• Align product launches with campaigns and cultural moments
• Collaborate on content strategy for site and social
• Drive traffic and conversion through integrated campaigns
• Ensure creative needs are met with speed and quality

Agency & Partner Management

• Manage e-commerce agency responsible for site operations
• Oversee sub-agencies across paid media, CRM, and social
• Develop briefs, timelines, and deliverables
• Ensure integrated campaign execution across partners

Campus Store Management

• Align retail and e-commerce strategies
• Own assortment planning and merchandising strategy
• Manage POs, inventory, and replenishment
• Partner with facilities and on-site teams to optimize performance
• Support all operational needs from signage to visual merchandising

Compensation and Benefits:

• The expected compensation range for this position is between $88,200 - $147,650.
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
• Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

Qualifications

• 4-5 years in e-commerce, retail, or merchandising
• Experience with Shopify or similar platforms
• Understanding of digital marketing channels
• Strong analytical skills and financial acumen

Core Competencies

• Strong organization and attention to detail
• Analytical and data-driven
• Effective communicator
• Entrepreneurial mindset
• Ability to manage multiple priorities

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Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

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