Health Unit Coordinator

Job Description

Capitol View Transitional Care Center is a state-of-the-art true transitional care unit (TCU) located in Regions Hospital (we are part of the HealthPartners organization as a separate nonprofit organization.) We provide quality care to patients from 18+ years of age who are in need of a short-term stay. Our average length of stay is 17 days. Come join our team as a Health Unit Coordinator and see how rewarding and fun work can be in a TCU!


The Health Unit Coordinator serves as a key point of contact for patients, families, visitors, and healthcare staff. In this role, you will provide administrative and clerical support to ensure efficient daily operations and an exceptional patient experience. You will be responsible for the following job duties and responsibilities:

• Greet patients, families, and visitors and provide assistance as needed.
• Validate parking passes and escort visitors to patient rooms or other hospital locations.
• Maintain compliance with patient rights, privacy standards, and HIPAA regulations.
• Answer incoming telephone calls promptly, transfer calls, and take messages.
• Schedule medical appointments and arrange transportation for patients.
• Assist and complete patient admissions and discharges in Epic.
• Maintain organized, accurate, and up-to-date patient files and forms.
• Process laboratory, X-ray, MRI, and CT requests and follow up on results as needed.
• Keep census information current and accurate.
• Attend required staff and facility meetings.
• Perform additional duties and projects as assigned.

FTE: 1.0; 40 hours per week

Work Schedule: Monday through Friday from 8:00 am - 4:30 pm.

Required Qualifications:

• High School Diploma/Equivalent
• Ability to read, write, and understand medical and nursing terminology
• Ability to sort, file, assemble charts, record notes, forms, reports and physician orders
• Use of copy/fax machine, telephone systems and office equipment
• Must be able to uphold the standards of the MN Department of Health; be familiar with and abide by the federally mandated HIPAA regulations which protect the confidentiality of our patients and employees.

Preferred Qualifications:

• Health care/medical record experience
• One year experience in a healthcare setting
• EPIC knowledge

About Us

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.