Marketing & Administrative Coordinator

Marketing & Administrative CoordinatorHCO Behavioral Health Services is seeking an energetic, organized, and creative Marketing & Administrative Coordinator to join our growing team in our Lafayette office.This unique hybrid position is ideal for someone who enjoys balancing organization with creativity. In this role, you'll support the day-to-day administrative operations of our behavioral health practice while also helping expand our marketing efforts, community presence, and client engagement.We're looking for someone who enjoys helping people, thrives in a fast-paced environment, is highly organized, and has a passion for creating engaging content and supporting organizational growth.If you enjoy variety in your work, love learning new things, and want to be part of an organization that's making a meaningful impact in the community, we'd love to meet you.What You'll Be DoingThis role is approximately:60% Administrative Support40% Marketing & Growth InitiativesAdministrative ResponsibilitiesAnswer incoming phone calls professionallySchedule new and existing client appointmentsVerify insurance eligibility and benefitsComplete client intake and registration processesEnter and maintain accurate client informationAssist with referral coordinationMaintain electronic records and documentationAssist with provider schedulingCommunicate with clients regarding appointments and required paperworkPerform general administrative and office support tasksSupport front-office operations and daily workflowMarketing ResponsibilitiesCreate engaging social media contentDesign graphics, flyers, and promotional materialsAssist with video content and short-form reelsHelp manage HCO's social media platformsAssist with website updatesCoordinate email marketing campaignsHelp plan community outreach eventsCapture office photos and videos for marketingAssist with recruiting marketing initiativesBrainstorm creative ideas to increase community engagementSupport business development and brand awareness initiativesWe're Looking For Someone Who Is...Positive and energeticOrganized and dependableCreative and detail-orientedFriendly and personableProfessional and matureTech-savvyComfortable learning new softwareSelf-motivatedSolution-orientedExcited to contribute ideas rather than simply complete tasksPreferred ExperienceExperience in one or more of the following is preferred:Administrative AssistantMedical ReceptionHealthcare AdministrationMarketingSocial Media ManagementGraphic DesignCustomer ServiceClient RelationsOffice ManagementContent CreationCommunicationsSoftware Experience (Preferred)Experience with one or more of the following is a plus:CanvaMeta Business SuiteInstagramFacebookTikTokGoogle WorkspaceMicrosoft OfficeElectronic Health Records (EHR)CRM systemsCalendlyMinimum QualificationsHigh school diploma requiredAssociate's or Bachelor's degree preferredStrong written and verbal communication skillsExcellent organizational skillsComfortable multitaskingReliable transportationAbility to work in-office Monday–Friday from 8:30 AM–2:30 PMComfortable working with technology and learning new softwareWhy Join HCO Behavioral Health Services?At HCO, we're passionate about improving access to behavioral healthcare while creating a positive, collaborative workplace where team members can grow professionally.This position offers the opportunity to develop skills in healthcare administration, marketing, business operations, customer service, and organizational growth—all within a supportive environment that values initiative, creativity, and teamwork.If you're someone who enjoys wearing multiple hats, contributing ideas, and making a meaningful impact every day, we'd love to hear from you.