Patient Care Tech Ambulatory

Patient Care Tech Ambulatory

The Patient Care Tech, Ambulatory is responsible for assisting the Pre-op, PACU, Phase Two, Eye Center, and PAT Office. Tasks include: retrieval and assembly of all required documentation for the patient's medical record; obtaining medical data from physician's offices, to include surgeons orders, diagnostic results, etc.; ensuring that records are accurate and complete prior to the end of the workday; providing support by answering telephones and escorting patients from the front lobby to the Preoperative units; performing vital signs, measuring height/weights; assisting with room turnovers; transferring patients via recliner/stretcher/wheelchair; and providing clerical and computer assistance as designated.

Tasks performed are based on accepted medical/surgical standards of care and are performed within the scope of education, training, and experience of the technician. The CGSA will work under the guidance and supervision of a Registered Nurse.

These duties and responsibilities described below represent the general tasks performed on a daily basis.

Patient Transport

• Demonstrate competency in transporting patients.
• Demonstrate knowledge in the mechanics and functionalities of recliners and stretchers.
• Perform patient identification prior to transporting.
• Utilize correct body mechanics when moving patients and equipment.
• Notify RN's upon departure and return of patients being transported.
• Do not block entrance to doorways or emergency gas shutoffs during transporting or when storing stretchers, wheelchairs, and other equipment.

Direct Patient Care

• Answer call lights.
• Escort patients to pre-op unit and initiate pre-op instruction/education with patient/families.
• Perform urine pregnancy tests and blood glucose monitoring according to facility policy and anesthesia protocol. Report findings to nursing staff and document results appropriately.
• Demonstrate competency in performing and documenting vital signs, O2 sat intake and output, and oxygen therapy as directed; have documentation reviewed by the RN.
• Assist nursing staff by obtaining patient histories, medical information, and medication lists in a competent manner.
• Retrieve diagnostic lab and other test results for the medical record.
• Maintain current with CPR training and initiate basic definitive care or life support measures as needed under the supervision of a RN.
• Consult with and keep the Charge/contact nurse informed of patient needs.
• Assist nurses with various delegated tasks while maintaining compliance with the applicable established nursing standards.
• Observe/assist patients as indicated; respond to requests; accurately alerts nursing personnel as needed.
• Remove IV's, foley catheters, and drains as assigned.
• Assist patients with ambulating and transporting to vehicle.
• Assist with the use of bedpans, urinals, and bedside commodes/bathrooms.
• Empty and measure drainage from J-Vacs, hemovacs, and foley drainage bags.

Aseptic Technique

• Demonstrate competency and aseptic technique while handling the unit's stock, equipment, and specimen collection.
• Employ sterile technique when assigned to assist with Epidural Steroid Injection procedures.
• Help keep work areas orderly, stocked, and clean.
• Rotate supplies with attention to expiration dates.
• Deliver specimens to CRMC lab area as directed by RN.
• Thoroughly clean equipment/stretchers prior to return to storage area and between patient uses.

Department Specific Duties

• Use equipment according to policies.
• Assess safety of all equipment used and reports malfunctions to the appropriate person.
• Demonstrate an understanding of the costs of resources used in the department's operation.
• Conserve organizational resources whenever possible.
• Promptly report problems and concerns to the Charge Person or RN.
• Adapt well to change in the work environment.
• Prioritize and organize work in such a manner as to achieve maximum efficiency.
• Assist with Epidural Steroid Injection procedures when assigned; maneuver and position C-arm under the direction of a physician.
• When assigned, log all OR specimens sent from SCC to CRMC or outside laboratory services.
• Perform data entry of patient tracking during patient's operative course at the Surgery Center.

Scheduling

• When assigned, competently perform duties of the Surgery Center's OR Surgical Scheduler.
• Avoid conflict scheduling to enhance turnover times.
• Demonstrate familiarity with facility instrument sets and equipment located at the SCC.
• Follow through with questionable cases as they are scheduled.
• Communicate with physician's offices in a timely and helpful manner.
• Offer alternative dates to scheduling to promote the success of the SCC.
• Communicate with the OR Manager as new surgical cases are scheduled that may require special requests.

Professional Standards

• Display and utilize good verbal and non-verbal communication skills as demonstrated by listening carefully, asking appropriate questions, and comprehending pertinent issues.
• Project professional and positive communicative skills to all customers.
• Attend required hospital-wide orientations, meetings, and in-services.
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.
• Maintain patient confidentiality at all times.
• Attend required facility-wide orientations, meetings, and in-services.

Supervisory Responsibilities

Reports to: Clinical Manager

Supervises: None

Responsibilities: Not applicable

Qualifications

Education and Experience

Minimum Required Education: High school diploma or equivalent.

Experience: 2+ years' current hospital or medical office experience preferred. Course(s) in medical terminology preferred.

Certificates, Licenses, Registrations

Applicant must have current BLS certification or obtain certification within 90 days of hire.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Chesapeake Regional Healthcare