Administrative Support Assistant

Job Summary - Why you'll love this position

Minimum Salary: $39,262.80

The salary indicated represents a base pay rate. If the candidate selected is eligible for a years-of-service pay differential, it will be added to the total compensation. A pay differential does not raise the base pay.


Job Location: This position will be located at 301 W High Street, Jefferson City, Missouri.

Why is the work you do in this position important to Missouri?

This position serves Missourians by being their first point of contact with the Insurance Company Regulation Division. This position helps department staff, the insurance industry, and Missouri consumers navigate the insurance regulatory environment to ensure positive outcomes for all.

Responsibilities - What you'll do

• Process mail, monitor Division group email accounts, research requests, address as applicable and distribute to the appropriate person as needed.
• Enter licensing information into the Division's licensing system regarding new applications, address and name changes, and contact information for insurance companies and various insurance-related entities.
• Prepare certifications, certificates of authority, certificates of deposit, letters of approval, and memos for the Division and Department Directors' signatures, and distribute as needed.
• Answer phone calls from the public and forward them within the Department as appropriate.
• Provide executive assistance and administrative support to the Division.
• Track submission of financial statements and other required filings and archive in accordance with the archive/record retention schedule.
• Prepare invoices and track the payment of fees as applicable.
• Back up for the Exam Technician, Admissions Specialist, and front desk reception.

Qualifications - All you need for success

What are the qualifications for the position?

• Working knowledge of office functions, procedures and equipment.
• Working knowledge of grammar, spelling, basic arithmetic and formatting of correspondence.
• Ability to problem solve and work both independently and as part of a team.
• Excellent organizational skills and the ability to multitask with high attention to detail.
• Proficient in the Microsoft Office Suite, including but not limited to Outlook, Word and Excel.
• Courteous demeanor with strong customer service and communication skills.

Areas of qualifying experience:

• One or more years of related office support experience and possession of a high school diploma or proof of high school equivalency.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

The Missouri Department of Commerce and Insurance, Human Resources Section at View email address on click.appcast.io.