Support Staff

Join Our Team at Mercy Home for Boys & Girls

At Mercy Home for Boys & Girls, we are dedicated to empowering youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for the past 14 consecutive years, Mercy Home prides itself on prioritizing the growth and well-being of our team. We provide comprehensive training as well as ongoing professional development opportunities throughout your time here. Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Diversity and Inclusion.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need.

How You'll Make an Impact:

Nothing brings greater life satisfaction than helping others. As a Youth Care Worker, you will act as an advocate, role model, and coach for the youth who live in our residential programs. You can change the trajectory of their lives!

As one of their primary support figures, you will work with others to assist the youth at Mercy Home in re-establishing themselves in a secure environment that will empower them to pursue their goals with confidence. If you're compassionate and willing to serve, we invite you to join our team. Together, we can cultivate positive relationships and engage in meaningful activities and interventions that will help youth in need.

In this Role, you will:

• Maintain DCFS, HR, and Training compliance at all times.
• Check in and communicate with core staff during each shift.
• Provide supportive supervision, guidance, and role modeling for the youth in the milieu.
• Be knowledgeable of each Youth's Individual Treatment Plans.
• Ensure the Youth's educational, employment, and treatment plans are followed.
• Be responsible for timely and accurate communication within program, i.e., incident reports, contact with Youth's families, supervision, and all log entries.
• Contact on-call Supervisor as needed.
• Contact Youth's families as needed.
• Engage with youth in daily routines and activities.
• Support creative interventions for the youth.
• Participate in monthly supervision meetings.
• Provide transportation for Youth as necessary.
• Employ all aspects of de-escalation and behavior management techniques as outlined in CPI protocol.
• Support and employ programs medication management system.
• Learn, align with, and execute the treatment philosophies, modalities, and practices of the Agency

What we need from you:

• At least 21 years of age.
• Bachelor's degree or equivalent experience.
• At least two years of experience working with youth.
• A valid Illinois driver's license, ability to drive a van, maintain a clear driving record, and retain driving approval through the department of Children and Family Services.
• Ability to work a minimum of at least 16 hours per month
• Willing and available to pick up shifts as needed.
• Regular and predictable attendance.
• Ability to work both independently and as an active team member.
• Ability to accept, adopt, and implement feedback from supervisor and team.
• Excellent interpersonal, oral, and written communication skills.
• Maturity and sensitivity to cultural and individual differences.
• Ability to maintain professional demeanor while exercising judgment and discretion in work.
• Ability to follow oral and written instructions.
• Proficiency in Microsoft Word and Excel, as well as the ability to become proficient in other software packages and programs.
• Ability to maintain confidentiality.
• Ability to attend required Agency trainings and maintain necessary training compliance. Flexibility to attend daytime trainings or sessions.
• Ability and willingness to create, initiate and participate in recreational and therapeutic activities with the youth.
• Ability to lift and/or move up to 40 pounds, and with proper training, be able to physically restrain youth.
• Commitment to the mission, values, and goals of the Agency.

Basics Information / Schedule Details

This job is a part-time position. Monday through Sunday as needed 7am-3pm or 3pm-11pm.

Pay range is between $24-$25/hour

Locations: Walsh Girls Campus- 11600 S. Longwood Dr Chicago, IL 60643

For information on benefits please follow this link-

Why You Will Love Working Here:

At Mercy Home, our commitment to providing the best care for the youth we serve extends to ensuring our team receives top-of-the-line training and professional development.

We are a Top Workplace as awarded by the Chicago Tribune.

Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Inclusion and Diversity