Sales Engineer (Pre-Sales / Solutions Consultant)

Backto Job Openings Sales Engineer (Pre-Sales / Solutions Consultant) Location: Naperville, Illinois, United States Role Type: Full-Time (On-site) Travel: 20–30% (customer meetings, demos, conferences) Company Overview Cloudbyz is a next‑generation eClinical platform built natively on Salesforce to modernize and streamline clinical trial operations for life sciences organizations. The platform integrates critical functions such as CTMS, EDC, eTMF, RTSM, ePRO, and eCOA into a single, comprehensive solution. Trusted by pharmaceutical companies, biotechs, medical device innovators and CROs, Cloudbyz delivers real‑time oversight, operational efficiency and regulatory compliance throughout the trial lifecycle. Role Summary We are looking for a Sales Engineer who will act as the technical and domain expert supporting the sales organization. You will partner closely with Account Executives to demonstrate value, design solutions, and build trust with prospects across Pharma, Biotech, Medical Devices, CROs, and Diagnostics. This role is ideal for someone who enjoys customer interaction, technical problem‑solving, and translating complex platforms into clear business value. Key Responsibilities Pre‑Sales & Customer Engagement Partner with Sales, Product, and Customer Success teams throughout the sales cycle. Lead product demonstrations, technical deep dives, and solution workshops. Understand customer workflows and map them to Cloudbyz eClinical, Safety, and AI solutions. Respond to technical questions, RFIs, RFPs, and security questionnaires. Support proof‑of‑concepts (POCs), pilots, and sandbox evaluations. Solution Design & Architecture Design end‑to‑end solution architectures across CTMS, EDC, eTMF, Safety, RTSM, AI agents, and integrations. Advise on configuration, scalability, data models, and compliance. Explain Salesforce‑native architecture, APIs, integrations, and AI capabilities. Collaborate with Product and Engineering to validate feasibility and roadmap alignment. Technical Enablement & Thought Leadership Develop demo environments, reference architectures, and solution collateral. Act as a trusted technical advisor to prospects and customers. Support industry events, webinars, and executive briefings. Provide feedback from the field to influence product innovation. Required Qualifications Experience 4–8+ years in Sales Engineering, Solutions Consulting, or Pre‑Sales. Experience selling enterprise B2B SaaS platforms. Prior exposure to Life Sciences, Clinical Research, Pharmacovigilance, or Regulated Software strongly preferred. Technical Skills Strong understanding of cloud platforms (Salesforce, AWS, Azure, or GCP). Familiarity with APIs, integrations, data models, and system architecture. Knowledge of 21 CFR Part 11, GxP, validation, and compliance concepts is a plus. Ability to explain AI/ML concepts clearly to non‑technical audiences. Soft Skills Excellent communication, storytelling, and presentation skills. Strong business acumen and ability to articulate ROI and value. Comfortable engaging with C‑level executives and technical teams. Collaborative mindset with a strong sense of ownership. Nice to Have Hands‑on experience with CTMS, EDC, eTMF, Safety, or Clinical Operations platforms. Salesforce platform experience (Admin, Developer, or Architecture knowledge). Experience supporting global enterprise customers. Background in clinical operations, data management, or regulatory affairs. What Success Looks Like High win rates and strong technical validation in deals. Shorter sales cycles through effective discovery and demos. Trusted advisor status with prospects and customers. Strong collaboration with Sales, Product, and Engineering teams. Why Join Cloudbyz? Work on a next‑generation, AI‑first unified eClinical platform. Influence product innovation and customer success directly. Engage with leading life sciences organizations globally. High‑impact role with visibility across leadership, sales, and product teams. Apply for this Job Upload CV* Legal ISO 9001:2015 and ISO 27001:2022 Certified. #J-18808-Ljbffr Cloudbyz Inc