Manager, Strategy & Operations

Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes . As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity

We're looking for a highly motivated, analytically strong, and execution-oriented Manager of Strategy & Operations to join our team. This is a high-impact, cross-functional role that sits at the center of strategy and execution. You'll partner closely with leaders across the organization to identify opportunities, solve complex problems, and translate insights into operational improvements that move the business forward.

In this role, you'll blend structured analysis with hands-on execution. You'll lead analytical deep dives that uncover critical performance drivers and build decision models to guide prioritization across the entire operations department. You'll also play a key role in driving operational excellence - mapping workflows, improving processes, and helping teams work more efficiently and effectively. And as we continue expanding our clinical offerings, you'll help bring new service lines to market through strong project management and cross-functional coordination.

If you're energized by ambiguous problems, excited to work across teams, and passionate about using both data and strong operational instincts to improve business performance and expand market reach - we'd love to hear from you.

Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed.

Your Impact:

Enable data-driven decision making
• Size problems and opportunities through structured, first-principles analysis
• Build decision models, including sensitivity and scenario analyses
• Conduct ad-hoc deep dives across the Operations department to uncover drivers behind performance trends and KPIs
• Synthesize insights and translate them into clear, actionable recommendations
• Own and optimize executive-level reporting and dashboards

Drive operational excellence
• Map current-state workflows and identify bottlenecks, pain points, and constraints
• Define target-state processes that improve efficiency and customer experience
• Write clear SOPs, checklists, and playbooks, and support training and adoption
• Identify automation and offshoring opportunities to reduce cost-to-serve
• Collaborate cross-functionally to execute on impactful operational and CX initiatives

Support service line launches and major initiatives
• Support planning, coordination, and execution for new service line or clinical expansion launches
• Build operational readiness plans, launch checklists, and playbooks
• Coordinate across teams to ensure smooth and on-time launch delivery
• Measure post-launch performance and identify opportunities to scale impact

Required Qualifications

• Bring 3-5 years of consulting experience, with additional experience in strategy & operations at high-growth companies preferred
• Structured problem solving: Ability to frame ambiguous problems, evaluate options, set baselines, define success metrics, and drive toward a clear, testable plan.
• Advanced quantitative analysis, modeling, and synthesis skill: Experience building advanced Excel/Sheets models, validating assumptions, and translating data into clear recommendations. Comfortable with business intelligence tools and pressure-testing outputs. SQL is a strong plus.
• Excellent project management toolkit: Ability to develop project plans, manage dependencies, and land milestones on time with clear accountability.
• Systems thinking and scalability: Focused on designing solutions that scales, with thoughtful people/systems/tooling approach.
• Learning agility: Ability to ramp quickly on new domains and tooling, absorb feedback, and iterate to improve outcomes.
• Strong communication: Clear and concise written and verbal communication skills, with the ability to synthesize complex information for diverse audiences.

What Allara Offers

• Compensation & Career Growth
  
  • $130-$140K with opportunities for advancement
  • Equity
  • Professional development & employee learning programs
• Work Environment & Flexibility
  
  • Hybrid (3 days) from our office in NYC
  • Unlimited PTO & 11 company holidays
• Health & Wellness
  
  • Medical, dental, and vision benefits
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Long- and short-term disability coverage
  • Annual employee wellness stipend
• Family & Future Planning
  
  • 401(k) plan
  • Parental leave & family planning support benefits
• Additional Perks
  
  • Company-issued laptop
  • Annual work-from-home stipend
  • A collaborative, mission-driven culture focused on improving patient care

At Allara , we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We're an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.