Data Entry Clerk - CRC

Job Title

Assists in the management and quality of the information entered into the Records Management System and NCIC, providing administrative support and assisting in the administration of the standard operating policies and procedures of Central Records and Communications.

Essential Duties and Responsibilities

Performs a variety of tasks associated with maintaining accurate police records in various databases.

Operates the NCIC/ACIC/TCIC computer programs regarding the entering, modifying, removing, and validating the information submitted by our agencies.

Enters, activates and recall warrants in the in-house databases; files and pulls warrants to send back to appropriate courts as requested.

Performs quality control checks on information entered by jail and law enforcement personnel and updates or corrects CJIS arrest information as needed.

Scan documents into in-house databases and serves as a second party verification on all scanned documents to ensure accuracy.

Processes and inspects police reports for accurate and complete information in accordance with relevant statutory guidelines, internal policies and the FBI's Uniform Crime Reporting program.

Manage multiple tasks, assignments, and projects simultaneously while under strict deadlines.

Attend workshops/seminars or other required training applicable to the job requirements that may involve overnight travel.

Cross-train in other areas as assigned.

Provide basic front window support for the CRC Customer Service Specialist during rest breaks, lunches, and approved time off.

Must arrive at work on time and must maintain a regular and reliable level of attendance.

Travel to nearby off-site storage facilities to retrieve reports as needed using department vehicle.

Peripheral Duties

Performs other duties as required and assigned by the Law Enforcement Records Manager and/or the Central Records & Communications Manager.

Desired Minimum Qualifications

Education and Experience:

Graduation from a high school or GED equivalent.

Minimum of one (1) year experience in data entry.

Necessary Knowledge, Skills, and Abilities:

Ability to communicate effectively in the English language with regards to spelling and punctuation.

Knowledge of modern office practices, procedures, equipment, and standard clerical techniques.

Knowledge of basic arithmetic

Ability to maintain various types of filing systems, transfer information accurately by telephone, in writing, and in person.

Ability to learn and utilize computer operations.

Ability to tactfully handle potentially rude and/or irate citizens.

Ability to handle large sums of money with accuracy and competence

Ability to adhere to strict confidentiality regarding all aspects of the job.

Ability to perform competently under stress when confronted with multi-tasking, high priority situations and distractions.

Ability to be certified as an ACIC and TCIC operator.

Ability to type thirty-five (35) wpm with a high degree of accuracy preferred.

Special Requirements

Must be prepared to work shift work, weekends, holidays, overtime, and be prepared for occasional changes in shifts and days off.

A valid driver's license.

Applicant must be able to pass a rigid background investigation and drug test.

Tools and Equipment Used

Operates standard office equipment including but not limited to, desktop computer, multi-line telephone, shredder, copier/facsimile/printer, desktop scanner.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must occasionally lift and/or move up to 40 pounds.

While performing the duties of this job, the employee is frequently required to sit and be capable of moving about the workplace.

The employee is frequently required to speak, especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

The employee is frequently required to be able to hear average or normal conservation, hear phones ringing and/or buzzer for front window and receive ordinary information.

The employee is frequently required to complete repetitive motions including using the wrists, hands, and/or fingers. Requires repetitive stooping, kneeling, or crouching.

The employee is required to have average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.

The employee is required to have finger dexterity using primarily just the fingers to make small movements such as typing, picking up small objects, pinching fingers together, feel objects and tools, or controls.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Works in a confined area.

Benefits

The City of Texarkana, Texas provides three weeks of paid vacation and three weeks of paid sick leave per year as well as 13 paid holidays per year. Retirement benefits are through the Texas Municipal Retirement System with the City contributing at a rate of 2 to 1 and the employee contributing 7% each paycheck to TMRS. Employees are vested after five years and may retire after either twenty years of service at any age or at age 60 as long as they are vested. Retirement benefits for the Fire Department are paid through the Firemen's Relief and Pension Fund and employees are eligible to retire after twenty years of employment. A voluntary 457 deferred compensation program through MissionSquare is also offered to all City employees. The City of Texarkana, Texas provides health, dental, and vision insurance to its employees at a minimal cost. Life insurance equal to one times your annual salary is offered at no cost to the employee with supplemental life and dependent life insurance also available but is paid by the employee. Insurance becomes effective the first of the month following thirty days of employment.