IT Operations Engineer

IT Operations EngineerPittsburgh, Pennsylvania, United StatesIT Operations EngineerPittsburgh, PACreated in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.Company OverviewAt Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.The OpportunityContext:Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling.Role:We are seeking an Operations Engineers to join our Platform Engineering team. These roles provide continuous infrastructure support across staggered shifts, ensuring system stability, operational excellence, and seamless handoff between coverage windows.What You Will Do With UsExecute and support infrastructure automation workflows, including running and validating pre-defined automation jobsAssist in the maintenance and execution of configuration management and infrastructure provisioning pipelinesManage and support containerized workloads, including service lifecycle operations (deployments, restarts, scaling, and troubleshooting)Monitor infrastructure health and respond to alerts or incidents in real-time, ensuring uptime and stabilityPerform VM lifecycle management (provisioning, resizing, decommissioning)Execute patch management and validate system updatesSupport vulnerability remediation and escalate complex issuesPerform backup validation and assist in restore operationsMaintain and update operational documentation and runbooksParticipate in onboarding and offboarding of systems and usersConduct peer reviews for operational changes and tasksEnsure clean shift handoffs with proper documentationSupport routine maintenance and scheduled operational activitiesAct as an operations point of contact for cross-functional teams, providing insight into system health and ongoing activitiesAssist in capacity monitoring and planning, identifying trends and escalating recommendations for scaling or optimizationSupport data-driven decisions by helping gather and report on system performance and utilization metricsAssist with routine maintenance and operational tasks across container orchestration environmentsSupport and collaborate with senior engineers on complex issues, but operate within defined procedures for standard operationsContribute to establishing a consistent operational tempo, including monitoring trends, identifying anomalies, and supporting proactive maintenanceYour ProfileRequired experience:At least 3 years + experience in IT operations, systems administration, containerization, and infrastructure supportBasic understanding of infrastructure-as-code (IaC) and configuration management principlesFamiliarity with tools used for infrastructure provisioning and automationBasic understanding of containerization concepts (e.g., containers, images, service orchestration)Basic scripting (PowerShell, Bash, or Python) for automation and task efficiencyUnderstanding of networking fundamentals (DNS, IP, routing, firewalls)Familiarity with cloud infrastructure concepts (IaaS, VM management, storage)Experience with monitoring and alerting systemsUnderstanding of security and vulnerability management conceptsFamiliarity with Linux and Windows-based systems administrationAbility to troubleshoot issues across application, container, and infrastructure layersProactive mindset toward identifying improvements in system performance and operational efficiencyBachelor's degree in IT, or relevant field preferred with a minimum of 3 years of relevant professional experience OR Equivalent combination of education and experienceSoft skills:Strong attention to detail and process adherenceAbility to work independently within defined proceduresStrong communication and collaboration skillsWhat Happens NextIf your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.Interviews will be conducted virtually via video or on-site with face-to-face meetings.Life at IvaluaHybrid working model (3 days in the office per week)We're a team dedicated to pushing the boundaries of product innovation and technologySustainable Growth, Privately HeldA stable and cash-flow positive Company since 10 yearsSnacks and weekly lunches in the officeFeel empowered to pursue your goals with improved team collaboration and increased creativity/productivityUnlock and unleash your full professional potential with our exceptional training and career development programJoin a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valuedRegular social events, competitive outings, team running events, and musical activitiesComparably recognized Ivalua for the following ( ) :Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans.Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.One of Ivalua's core values is to Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.Title: IT Operations EngineerBase range minimum: 88000$ USDBase range maximum: 115000$ USDAdditional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.