HR Operations Coordinator
Kapco Inc
Are you passionate about HR technology, process improvement, and creating a great employee experience? We’re looking for an HR Operations Coordinator to join our Human Resources team. This role is ideal for someone who enjoys balancing HR systems, data, and day‑to‑day HR operations while supporting employees throughout their employment journey. As our HR Operations Coordinator, you will play a key role in maintaining our Human Resources Information System (HRIS), supporting HR initiatives, improving processes, and providing exceptional service to employees and leaders across the organization. What You’ll Do HRIS Administration & Projects Support the day‑to‑day administration and maintenance of the HRIS under the direction of HR leadership. Process employee transactions including new hires, transfers, promotions, compensation changes, organizational changes, and terminations while ensuring data accuracy and integrity. Maintain employee records and perform routine audits to ensure data quality. Manage and respond to HR and HRIS help desk tickets, providing timely support and escalating issues when appropriate. Troubleshoot basic HRIS questions and assist users with system navigation. Assist with HRIS testing, upgrades, implementations, and new feature rollouts. Create and maintain user guides, job aids, training materials, and documentation. Help train employees and managers on HRIS processes and functionality. Maintain HRIS employee homepage (intranet) content to ensure information remains accurate and current. Participate in HR technology initiatives, process improvements, and special projects. HR Operations Coordinate onboarding activities, including new hire paperwork, HRIS setup, and employee records. Serve as a resource for employees and managers by answering HR policy, procedure, and process questions. Maintain HR policies, forms, communications, and employee resources across HR systems and employee‑facing platforms. Support HR compliance efforts through audits, reporting, and recordkeeping. Assist with employee engagement, recognition, wellness, and culture initiatives. Support additional HR projects and operational initiatives as assigned. Perform other duties as assigned. What You’ll Bring Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. 1–3 years of Human Resources and/or HRIS experience. Strong analytical and problem‑solving skills with excellent attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple priorities while maintaining accuracy and confidentiality. Proficiency with Microsoft Office applications, particularly Excel. Preferred Qualifications Experience working with an HRIS platform (UKG experience is a plus). Experience supporting HR operations in a manufacturing or multi‑site environment. Familiarity with HR compliance and employment practices. Why You’ll Love This Role This position offers the opportunity to make a meaningful impact by helping improve HR processes, supporting exciting HR technology initiatives, and enhancing the employee experience. You’ll work alongside a collaborative HR team that values continuous improvement, innovation, and exceptional customer service. If you’re organized, tech‑savvy, customer‑focused, and enjoy finding better ways to support people and processes, we’d love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
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