PartTime Night Auditor

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities: Responsibilities Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs. Address guest inquiries about hotel services, amenities, and local attractions. Respond to and resolve guest concerns promptly by working with the appropriate departments. Handle reservations via phone, email, or in person, including individual and group bookings. Prepare and distribute end-of-day reports, ensuring accurate accounting records. Qualifications Physical ability to stand, walk, and lift up to 25 pounds as needed. Strong customer service skills with a guest-focused approach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven customer service experience with a strong guest-focused mentality Hospitality experience preferred but not required—applicants at all experience levels are welcome. Compensation: $16 per hour #J-18808-Ljbffr Sonesta Select Kansas City South Overland Park