Systems Integration Analyst

Systems Integration Analyst

Location: Traverse City, Michigan
Job Type: Direct Hire

Position Overview

The Systems Integration Analyst supports the stability, connectivity, and reliable operation of core business systems across the organization. This role ensures applications, vendors, and data platforms work together effectively to support daily business operations.

The position focuses on application support, vendor coordination, and system integrations that enable consistent data exchange through APIs, file transfers, and vendor-managed interfaces. It also supports light development and automation work, including scripts, integrations, and simple applications that improve operational efficiency and system usability.

Bonus Experience: Jack Henry Symitar experience is highly preferred.

Key Requirements

Scripting & Development

• Experience with scripting or development using one or more languages such as:

  • JavaScript

  • Python

  • PowerShell

  • Similar programming/scripting languages

• Ability to write maintainable, well-structured code

Coding Practices

• Understanding of software development principles and coding best practices

Integration & Data

• Experience working with:

  • REST and SOAP APIs

  • JSON and XML

  • File-based data exchanges

Automation & Application Support

• Experience building or maintaining:

  • Scripts

  • Automation workflows

  • Lightweight applications

Monitoring & Support Tools

• Familiarity with:

  • Application logs

  • Error tracking tools

  • Operational monitoring tools

Testing & Validation

• Experience supporting:

  • User Acceptance Testing (UAT)

  • Test script execution

  • System change validation

Essential Responsibilities

Application Support & System Stability

• Serve as a primary point of contact for application issues, troubleshooting, and resolution.

• Coordinate with vendors to resolve issues and maintain system functionality.

• Monitor system performance, alerts, and logs to ensure stability and availability.

• Support application upgrades, patches, and release testing activities.

• Identify opportunities to reduce manual effort through configuration and automation.

• Support user testing and validation of system changes.

Development & Automation Support

• Develop and maintain lightweight applications, widgets, and automation solutions supporting digital banking and business operations.

• Create and maintain scripts that improve efficiency and reduce manual processes.

• Enhance existing scripts, APIs, and web-based components used for integration and reporting.

• Support integrations through APIs, file exchanges, and vendor platforms.

• Document integration workflows, interfaces, and system dependencies.

Data & Business Intelligence Support

• Extract and deliver data files to support Business Intelligence reporting.

• Validate the accuracy and consistency of data extracts.

• Troubleshoot data flow issues between systems and applications.

Performance Metrics

• Faster integration of new vendors and platforms with fewer production issues.

• Clear and documented understanding of system interactions and data locations.

• Reduction in fragile, undocumented integrations and PowerOns.

• Improved operational stability and reduced integration-related incidents.

• Increased technical expertise and confidence within the Applications team.

Qualifications

Education

• Bachelor’s Degree in Computer Science, Information Systems, or a related field preferred.

Experience

• 3–5+ years of experience in:

  • Application Support

  • Systems Integration

  • Related IT roles

Required Knowledge & Skills

• Strong troubleshooting and analytical skills.

• Ability to diagnose and resolve system issues efficiently.

• Excellent communication and collaboration skills.

• Ability to work effectively with technical teams, vendors, and business users.

• Strong organizational and multitasking abilities.

• Comfortable learning new systems, tools, and vendor platforms.

• Ability to read and interpret technical documentation and API specifications.

Preferred Knowledge

• Vendor-hosted applications and SaaS platforms.

• Core banking or financial services environments.

• System integration concepts including APIs, file transfers, and data exchange.

• Application support processes, monitoring, and incident management.

• Basic scripting and automation concepts.

Nice-to-Have

• Experience with Jack Henry Symitar.

• Experience in banking or financial services environments.