Warehouse Operations Lead

Operations Lead – Kalamazoo, MI At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. We are committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships, and an inclusive culture. This role is a full‑time position leading warehouse operations, acting as a backup to the supervisor in their absence, and assisting team members in their daily tasks. Essential Functions Provides leadership by example while performing tasks of a warehouse team member. Learn and perform all job tasks including the VAI computer system, voice pick, running of route sheets, finding lost product, putting replenishments in transit, and ensuring timely completion of transfers. Assists in training new employees on voice pick and general operation. Communicates observed issues or concerns to the immediate supervisor for investigation. Follows good housekeeping procedures and provides leadership in all areas. Adheres to company and departmental policies and procedures. Works with fellow associates as a team to promote the goals, profitability, and common good of the company while maintaining a safe, efficient, and respectful environment. Acts as backup to the supervisor in their absence. Performs all other duties as assigned. What You Will Need to be Successful Previous warehouse/distribution experience preferred. High School Diploma or equivalent combination of education and experience. Excellent attendance history. Self‑motivated, highly organized, and customer service oriented. Proficient in VAI for warehouse functions preferred. Able to operate warehouse equipment and powered trucks as needed and lift, pull, or carry at least 50 pounds. Willing and able to stand for the entire shift, often over 8 hours. Capable of working with minimal supervision. Accurate and detail‑oriented. Strong written and verbal communication skills. Proficient math skills required. Problem‑solving and resolution skills to work efficiently in a fast‑paced and often stressful environment. Ability to handle stressful situations with diplomacy and tact; works well with others. Successfully pass a pre‑employment background check and drug screening. Work Location Kalamazoo, MI Benefits Health, Life, Dental, Vision Insurance Paid Vacation and Personal time, Paid Holiday 401(k) Retirement Plan – Company match Company paid Short Term & Long Term Disability Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact View email address on click.appcast.io. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr