Quality technician

job summary:
Join Our Client, an industry leader in life-saving innovation! We're hiring a Quality & Regulatory Specialist. Remote Work. Requires a Bachelor's degree & 2-4 years customer-facing medical device/clinical quality experience.

• Provide front-line support for internal and European external customers regarding quality and regulatory inquiries, issues, and complaints.

• Manage first-level email queue triage, swiftly identifying duplicates and escalating urgent quality or regulatory concerns according to guidelines.

• Facilitate customer audit requests by coordinating on-site and remote audits with Plant Quality and ensuring all required agreements are in place.

• Act as the primary liaison between customers and key internal departments-including Quality, Regulatory, Sales, and Customer Service-to drive customer satisfaction.

• Support ongoing Quality and Regulatory Services (QRS) projects, daily priority workflows, and operational processes for Our Client.

• Experience level: Experienced
• Education: Bachelors

• Quality
• Sharepoint
• SAP
  
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.
  
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  
  This posting is open for thirty (30) days.
  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.