Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2006 and currently lead a team of four. Before becoming a State Farm agent, I worked as an Enrollment Counselor for the University of Phoenix, where I discovered my passion for helping people and building lasting relationships. I hold both a B.A. and an M.B.A., am the proud mother of two daughters and grandmother to one grandson, and love traveling.

Being involved in the community is important to me. I enjoy participating in local events and supporting initiatives that make a positive difference for the families and businesses we serve.

Our agency offers health benefits, a Simple IRA, professional development opportunities, team outings, and opportunities for career growth and advancement. We believe in investing in our team and creating an environment where everyone can succeed.

Our culture is supportive, family-oriented, and focused on growth. I'm looking for someone who is coachable, personable, adaptable, and driven to succeed. If you enjoy working with people and want to be part of a collaborative team, we'd love to meet you.

ROLE DESCRIPTION:
Lori Pasion - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.