CMA Care Navigator

Job Description

Job Description

Full‑time | Monday–Friday, 8:00 AM–4:30 PM EST

Visium HealthLink

NOW ACCEPTING APPLICATIONS! Interviews will be conducted 8/24/26 - 9/4/26 with a projected start date of 9/21/26. Candidates must reside in Kentucky, Tennessee, Ohio, Georgia, Arkansas, or Florida.

???? CMA Care Navigator – Make a Real Difference Every Single Day

At Visium HealthLink, we believe exceptional patient care begins with exceptional clinical teams. We’re looking for experienced, mission‑driven CMAs who are passionate about guiding patients through their healthcare journey—not those simply seeking a flexible remote position. Our patients rely on these calls, and continuity matters.

If you’re the kind of healthcare professional who takes pride in meaningful patient relationships, consistent follow‑up, and helping people feel supported and understood, this role is for you.

⭐ Why This Role Matters

As a Full-Time Care Navigator , you become the steady, trusted voice for up to 500 patients each month. Your outreach helps patients better manage chronic conditions, understand preventive care, and stay engaged in their health goals.
Over 75% of your day is spent speaking directly with patients , offering coordination, compassion, and clarity.

This is not a job where you wait for the phone to ring— you drive the connection .

???? What You’ll Do

• Make up to 20 outbound patient calls daily
• Conduct assessments within your CMA scope to understand each patient’s unique needs
• Collaborate on personalized care plans
• Serve as the communication bridge between patients, families, and providers
• Educate patients on their conditions, treatment plans, and preventive care
• Track progress and care plans
• Document interactions and work within multiple healthcare systems and tools

???? What You Bring Required

• Active CMA
• 5+ years of hands‑on patient care experience with at least 1 year of CCM or RPM experience required
• A dedicated HIPAA‑compliant home office with secure high‑speed internet
• Experience in patient care coordination or case management
• Strong clinical knowledge and a heart for patient engagement
• The ability to work reliably Monday–Friday without shifting schedules

• Associates degree
• Care coordination or case management certification
• Experience with diverse patient populations
• Comfort with various EHR systems and healthcare software

???? What We Offer

• Paid Time Off & Paid Holidays
• 401(k)
• Employee Discounts
• Employee Assistance Program
• Supportive, mission‑focused team culture
• Consistent Monday–Friday schedule— no nights or weekends
• Please note, our benefit package does not currently include employee health insurance

❤️ Your Impact

Our mission is to improve the lives of people with chronic diseases by empowering them to take an active role in their health. As their Care Navigator, you make that possible .

If you’re ready to bring your clinical experience, compassion, and reliability to a team that truly values patient-centered care, we’d love to talk.