Customer Engagement Sales Associate

Job Description

Job Description

Customer Engagement Sales Associate - Entry Level

We are seeking a personable and motivated Customer Engagement Sales Associate to support our energy management campaign. This customer-facing role combines relationship building, product education, and sales while helping customers better understand the energy solutions available to them.

You’ll receive hands-on training to learn the client, develop effective communication skills, and confidently guide customers through the enrollment process.

What You’ll Do

• Engage with customers in person and create a positive customer experience
• Ask questions to better understand individual energy needs
• Educate customers on available energy programs, services, and solutions
• Recommend options based on customer needs and preferences
• Assist with new customer enrollment and account setup
• Answer questions and provide clear, accurate service information
• Maintain accurate customer and sales records
• Work toward individual and team performance goals
• Build strong communication, customer service, and sales skills

What We’re Looking For

• Friendly and confident communication skills
• Customer-focused mindset
• Strong listening and problem-solving abilities
• Professional and dependable approach
• Comfortable working in a goal-oriented environment
• Ability to learn new information and explain it clearly to customers
• Sales, retail, hospitality, or customer service experience is a plus but not required

Compensation & Opportunities

• Competitive weekly pay
• Compensation is based on the greater of hourly pay or commissions and performance bonuses
• Uncapped earning potential based on performance
• Comprehensive training and ongoing development
• Leadership and mentorship opportunities
• Clear opportunities for advancement
• Collaborative and supportive team environment