Senior Banking Customer Resolution Lead
First Fidelity Bank
First Fidelity Bank is seeking a Customer Resolution Specialist Lead to oversee the Contact Center operations. The role encompasses mentoring CRSs, resolving client inquiries, and managing staffing and attendance. Applicants should have at least two years of experience in banking or contact centers, with a strong emphasis on communication and problem-solving skills. Supervisory experience is preferred, and bilingual candidates are a plus. Join us to inspire and lead our team! #J-18808-Ljbffr
Vacancy posted 5 hours ago
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