Shift LeaderManager Server Perkins Restaurant and Bakery

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! Summary of Position A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands‑on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Key Responsibilities Hot Food, Served Fast, by Friendly People Outstanding Image and Cleanliness 100% Guest Satisfaction Ensure all menu items are prepared, portioned and presented properly according to procedures, performance standards, and local health regulations. Under certain circumstances, perform or assist with all functions for all positions in the restaurant. Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges. Direct Your Shift – Execute your plan, maintain standards while keeping the team positive, organized and focused, correct any food or service issues immediately. Follow Up – Measure the results of the shift against your plan, communicate with management regarding employee performance, guest concerns, food or maintenance issues that need attention. Reporting Relationships Reports: Directly to General Manager or Manager on duty. Internal: Extensive contacts with all levels of store personnel as well as all home office departments. External: Extensive contacts include guests, distributors. Physical Requirements / Environment / Working Conditions Extensive standing and walking for up to 8 hours. Must be able to see at a distance of 20 feet and at a close range of 12 inches, distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly. Exposure to heat, steam, smoke, cold. Reaching heights of approximately 6 feet and depths of 2 ½ – 3 feet. Must have high level of mobility/flexibility in space provided. Must have time management skills. Must be able to read, write and perform addition/subtraction calculations. Must be able to control and utilize fingers to write, slice, chop and operate equipment. Must be able to fit through openings 30" wide. Work irregular hours under heavy pressure/stress during busy times. Bending, reaching, walking. Carrying trays of food products weighing about 50 pounds for distances up to 30 feet. Lifting up to 50 pounds. Exposure to dish and cleaning chemicals. Supervision Received Receives direction and training from Regional Manager as to the specific procedures and assignments. Education Level Required High school diploma; some college or degree preferred. Experience Required 1-year experience preferably in the food service industry. Disclaimer This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. #J-18808-Ljbffr Perkins Restaurant & Bakery - Dwight's of SC, Inc.