Kitchen & Bath Showroom Sales Representative

Kitchen & Bath Showroom Sales Representative

Build a Career with Williams Distributing Williams Distributing, a division of Daikin Comfort Technologies North America, Inc., is seeking a professional, customer-focused individual for our Kitchen & Bath Showroom Sales Representative position. This position is responsible for developing customer relationships, generating sales, and providing design solutions within a showroom environment. Team members work directly with homeowners, builders, remodelers, contractors, designers, and other industry professionals to develop cabinetry, countertop, plumbing fixture, and related Kitchen & Bath product solutions. Sales Representatives manage projects from initial consultation through final order placement, helping customers create functional and beautiful living spaces while delivering an exceptional customer experience. This position offers a competitive base salary plus commission opportunities. Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth opportunities are immense. Mileage reimbursement for qualified business travel. Company phone program. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Schedule primarily Monday through Friday. Occasional evening, weekend, and showroom events may be required. Local travel for customer meetings, field measurements, builder relationships, and project consultations may be required. Reporting location: Lansing | Lansing, MI 48911.

What You'll Do As a Kitchen & Bath Showroom Sales Representative, you will work directly with homeowners, builders, remodelers, contractors, and designers to develop product selections and design solutions for kitchens, bathrooms, and other living spaces. Success in this role requires strong sales skills, relationship-building abilities, attention to detail, creativity, project management capabilities, and a passion for helping customers bring their projects to life.

Responsibilities Meet with homeowners, builders, remodelers, contractors, and designers to understand project goals, budgets, and requirements. Conduct showroom consultations and assist customers with cabinetry, countertop, plumbing fixture, hardware, and related product selections. Develop design solutions and product recommendations that meet customer needs and project objectives. Perform field measurements and jobsite visits when necessary. Create project layouts, designs, quotes, proposals, and presentations. Follow up on proposals, open opportunities, and customer inquiries. Build and maintain relationships with builders, contractors, remodelers, developers, and industry partners. Place and track customer orders while ensuring accuracy throughout the ordering process. Coordinate with vendors, customer service teams, operations personnel, and internal partners to support successful project completion. Communicate product availability, pricing, order status, lead times, and project updates to customers. Cross-sell cabinetry, countertops, plumbing fixtures, faucets, sinks, accessories, and related Kitchen & Bath product categories. Maintain organized project files, customer records, and sales documentation. Meet or exceed established sales goals and performance expectations. Participate in product training, vendor education opportunities, sales meetings, and showroom events. Follow standard operating procedures, established work processes, and company policies. Support additional projects and duties as assigned.

Knowledge & Skill Strong sales, relationship-building, and consultative selling abilities. Excellent customer service and communication skills. Ability to develop design-oriented solutions for customers and projects. Strong organizational and project management skills. Ability to manage multiple projects and priorities simultaneously. Attention to detail and commitment to customer satisfaction. Ability to effectively present products, ideas, and solutions. Strong problem-solving and follow-up skills. Proficiency with Microsoft Office applications including Outlook, Word, and Excel. Experience utilizing CRM, quoting, or design software preferred. Ability to work independently while contributing to a collaborative team environment. Willingness to travel for product training and vendor education programs. Experience Experience in Kitchen & Bath design, showroom sales, retail sales, wholesale sales, residential construction, remodeling, interior design, or related industries preferred. Demonstrated customer service and sales experience preferred. Experience developing quotes, proposals, and customer presentations preferred. Experience managing customer relationships and coordinating projects preferred. Experience with cabinetry, countertops, plumbing fixtures, or residential building products preferred. Experience with 20/20 Design software is considered a plus.

Physical Requirements/ Work Environment Must be able to perform essential responsibilities with or without reasonable accommodation. Ability to sit, stand, walk, and drive throughout the workday. Ability to perform field measurements and visit customer project locations as needed. Frequent use of computers, telephones, tablets, and other office equipment. Work is performed in showroom, office, customer home, builder office, and jobsite environments. Ability to lift and carry product samples, displays, and marketing materials weighing up to 25 pounds occasionally.

About Williams Distributing Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., are leading wholesale distributors serving Michigan, Ohio, and Indiana. Through our HVAC, Kitchen & Bath, Hearth, and Garage Door business segments, we support contractors, builders, dealers, designers, architects, and homeowners with industry-leading products, technical expertise, training, and customer service. With multiple Kitchen & Bath showroom locations and our premier Williams Studio showroom, our organization helps homeowners and industry professionals create beautiful, functional living spaces through cabinetry, countertops, plumbing fixtures, hardware, and related residential building products. As part of Daikin Comfort Technologies North America, Inc., employees benefit from the support and opportunities of a global organization backed by Daikin Industries, Ltd., the world's largest HVAC manufacturer. Whether your interests are in sales, design, customer service, project management, showroom operations, or leadership, Williams offers opportunities for professional growth and long-term career development. Qualified Applicants must be legally authorized for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.