National Key Account Manager - Whole Foods Markets

Job Description

National Key Account Manager – Whole Foods Market

Location: Vermont preferred | Remote considered | We have an office in Vermont, however, for the right candidate, we’re open to remote work from within the U.S. This role requires regular travel to support Whole Foods Market and key business priorities.\n
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Reports To: National Retail Sales Director\n
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Full Time |Permanent |Global Infrastructure

Hewitt Foods is an international agricultural company, working closely in the beef and lamb industries. We offer a fully integrated supply chain, committed to the long-term stewardship of the land, animals, and communities in our care. Our Whole Foods Market business currently encompasses the Meat (fresh/frozen), Culinary, and Private Label programs, and this role would be key to maintaining current business while driving growth.\n
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Hewitt is committed to delivering exceptional customer experience and operational excellence. We’re seeking a proactive National Key Account Manager - Whole Foods Market to drive profitable sales growth across Hewitt’s retail grocery customers in the US. This is a pivotal role where your impact on growth, efficiency, and customer satisfaction will be clearly seen and valued.\n
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\nThe National Key Account Manager is responsible for the day-to-day management and execution of the Whole Foods Market account, supporting the growth of Hewitt Foods' portfolio of natural, organic, and specialty food brands. This role serves as the primary liaison between Hewitt Foods and Whole Foods Market, managing account activities, driving retail execution, and supporting strategic initiatives that increase sales, strengthen customer relationships, and deliver exceptional service.\n
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\nThe ideal candidate is highly organized, customer-focused, and experienced managing national retail accounts, preferably with Whole Foods Market. They possess strong communication, analytical, and relationship management skills, with the ability to manage multiple priorities and drive sales growth in a fast-paced CPG environment.\n
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Key Responsibilities

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• Serve as the primary point of contact for Hewitt Foods and Whole Foods Market representatives.
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• Manage day-to-day accounting activities to ensure timely execution of customer requirements.
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• Coordinate new item setup, product onboarding, category review submissions, and retailer documentation.
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• Support the development and execution of annual business plans, promotional calendars, and sales strategies.
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• Prepare pricing analyses, cost calculations, sales reports, and performance dashboards.
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• Develop monthly and annual base and promotional volume forecasts by product line, proactively communicating forecast risks and opportunities to Sales, Finance, Operations, and other internal stakeholders
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• Collaborate with Sales, Marketing, Customer Service, Finance, and Operations to ensure successful execution of customer programs.
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• Coordinate product samples, promotional materials, customer meetings, and project timelines.
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• Ensure compliance with Whole Foods Market policies, procedures, and vendor requirements.
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• Maintain accurate account documentation, Standard Operating Procedures (SOPs), and customer records.
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• Analyze sales trends, promotional performance, and retailer data to develop actionable business recommendations.
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• Identify process improvement opportunities that increase operational efficiency and enhance customer service.
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• Weekly order management.
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• Managing weekly call cadence with category leadership.
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• Perform other duties and special projects as assigned.

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Required

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• Strong customer service orientation with exceptional attention to detail.
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• Minimum 3 years’ experience in national account management supporting large-scale retail customers. Experience working with Whole Foods Market preferred.
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• Ability to work collaboratively across multiple stakeholder groups.
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• Ability to manage multiple projects while meeting deadlines in a fast-paced environment.
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• Experience within the Consumer-Packaged Goods (CPG) industry required; meat and/or chilled perishables experience preferred.
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• Strong analytical, organizational, and project management skills.
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• Experience developing and documenting Standard Operating Procedures (SOPs).
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• Excellent written, verbal, and interpersonal communication skills.
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• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
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• Experience working directly with Whole Foods Market systems, category management processes, and retailer requirements.
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• Meat industry experience
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• Knowledge of retail sales reporting, promotional planning, forecasting, and business analytics.
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• Experience working with syndicated data platforms and retail reporting tools.
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• Passion for natural, organic, and specialty food products.
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• Bachelor’s degree in business or a related field highly regarded; equivalent professional experience will also be considered.

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Knowledge, Skills, And Abilities

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• Strong relationship-building and customer management skills.
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• Excellent problem-solving and decision-making abilities.
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• Ability to prioritize competing deadlines and adapt to changing business needs.
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• Strong business acumen and analytical thinking.
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• High level of professionalism, accountability, and integrity.
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• Self-motivated with the ability to work independently while collaborating across cross-functional teams.

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Work Environment

This is primarily a remote position with occasional travel required for customer meetings, industry events, trade shows, and team meetings.\n
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\nWork is performed in a professional office or home office environment and requires prolonged periods of sitting, computer use, and virtual communication.\n
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Why Join Hewitt Foods?

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• Join a growing organization committed to delivering high-quality natural, organic, and specialty food products.
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• Build strategic partnerships with one of the nation's leading natural food retailers.
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• Play a key role in driving customer growth and expanding the Hewitt Foods brand portfolio.
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• Work in a collaborative, entrepreneurial environment that values innovation, accountability, and continuous improvement.
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• Competitive salary, performance-based bonus, comprehensive benefits, paid time off, 401(k), and flexible remote work.

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What's Next?

Ready to join our team? Apply today.

If you’re an experienced National Key Account Manager who thrives in a growing, dynamic entrepreneurial environment and possess strong communication, analytical, and relationship management skills, with the ability to manage multiple priorities and drive sales growth we encourage you to apply.\n
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Applications Close on 16 November 2026\n
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\nBy applying, you acknowledge that proof of eligibility to work in US will be required.