Genesis Service Valet and Lot Attendant

Job Description

Job Description

Since 1933, Lee Johnson has been more than a dealership. We've been a family-owned business rooted in trust, care, and community. Our guiding values shape everything we do, and we're proud to live them every day. We uphold our reputation by treating people with integrity and delivering the kind of service that stands the test of time. We remain family and community minded, creating a workplace that values balance and gives back to the people around us. We bring a winning attitude to each challenge, celebrating success and learning as we grow together. We stay dedicated to professionalism, offering the training, tools, and support our employees need to succeed. And above all, we are team first because we know the best results come when we lift each other up.

Responsibilities:

• Travel to customers' homes or workplaces to deliver loaner vehicles and pick up customer vehicles scheduled for service.

• Coordinate with customers regarding pickup and delivery times and provide a professional, courteous experience.

• Complete vehicle check-in procedures, including documenting vehicle condition and identifying any existing damage.

• Safely transport customer vehicles and dealership loaner vehicles to and from the dealership.

• Deliver completed service vehicles back to customers when needed.

• Communicate with dealership personnel using a tablet or other electronic devices regarding vehicle locations, schedules, and service disruptions.

• Install and remove disposable seat covers, steering wheel covers, floor mats, and identification tags on customer vehicles.

• Check completed vehicles for grease, stains, or debris and clean as necessary before returning them to customers.

• Ensure all vehicles in the service lot are properly secured and locked.

• Deliver vehicle keys and repair order paperwork to the appropriate locations.

• Fuel, wash, and vacuum vehicles as needed.

• Assist with moving disabled vehicles when necessary.

• Maintain a clean, safe, and organized service lot and work area.

• Perform general dealership duties, including light janitorial work, landscaping, and other facility maintenance.

Qualifications:

• Ability to safely operate a variety of vehicles, including manual and automatic transmissions.

• Excellent customer service and communication skills.

• Professional appearance and a courteous attitude.

• Strong attention to detail, especially when inspecting and handling customer vehicles.

• Dependable, punctual, and able to work independently.

• Ability to multitask and work in a fast-paced environment.

• Comfortable working outdoors and performing physical tasks as needed.

As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

• Pre-employment drug screening
• Criminal background check
• Motor vehicle record (MVR) review

Employment is contingent upon the satisfactory completion of these screenings.