Quality Assurance Coordinator for Residential Services

$58k - $62k

STAR Inc.

Quality Assurance Coordinator for Day Services

Salary: $58,000.00 - $62,000.00 annually

STAR, Inc. is looking for a knowledgeable and organized Quality Assurance Coordinator to oversee quality and compliance efforts throughout our Residential Services programs. This position is responsible for developing, maintaining, and monitoring processes that help ensure our group homes and apartments remain in compliance with applicable state and federal regulations.

About STAR, Inc.

STAR, Inc. is a Norwalk, CT nonprofit organization that has been supporting adults with intellectual and developmental disabilities and their families for more than 70 years. Our programs and services are designed around one central goal: helping the people we support live meaningful, fulfilling lives. We are committed to promoting inclusion, independence, dignity, and freedom of choice for every individual.

About the Position

The Quality Assurance Coordinator is an important resource for Residential Services and serves as a liaison between STAR, Inc. and regulatory agencies. This position helps maintain a strong culture of compliance and quality by preparing for regulatory reviews, maintaining policies and procedures, following up on safety-related matters, submitting required documentation, and monitoring compliance with established standards.

Working in partnership with the Residential Director and group home managers, the QA Coordinator will help ensure that STAR's residential programs and properties meet the requirements of the Connecticut Department of Developmental Services (DDS) and other applicable regulatory bodies.

The ideal candidate will have excellent attention to detail, familiarity with DDS regulations and requirements, and prior supervisory experience in a residential or comparable human services setting. This position plays a significant role in promoting consistency and accountability across Residential Services while supporting direct-care staff in their work with the individuals we serve.

Qualifications

Bachelor's degree required
Previous supervisory experience in a residential or related human services setting
Familiarity with Connecticut Department of Developmental Services requirements preferred
Ability to organize and manage multiple responsibilities and deadlines
Compassionate approach and commitment to recognizing the abilities and potential of each individual
Strong communication, collaboration, and teamwork skills
Positive and solutions-oriented approach

Schedule

Full Time | Monday-Friday

STAR, Inc. is an affirmative action/Equal Opportunity Employer.

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Vacancy posted 2 days ago

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