Digital Experience Manager

Digital Experience Manager

Fully Remote

Overview

Salary Range $50,000.00 - $60,000.00 Position Type Full Time Education Level 4 Year Degree Travel Percentage Up to 25% Category Marketing

Description

Tri Delta is hiring a Digital Experience Manager who will be the operational hub of the organization's content and digital channels. This role is the organizational expert in digital media platforms and is responsible for updating Tri Delta's strategy, engaging various audiences through existing platforms, underperforming platforms and new digital opportunities. This role ensures every piece of content is planned with purpose, executed with excellence, and published on time across the right channels. The Digital Experience Manager owns executing against the established editorial calendar and is responsible for keeping The Trident online blog, Let's Talk Tri Delta Podcast, video and social media channels aligned and moving in lockstep against it. This includes coordinating the many moving assets, scripts, audio, show notes, graphics, articles, and social content, that go into producing the podcast and turning it into a fully realized, cross-channel content experience. This role also partners closely with the Strategic Communications team to ensure that priorities outside of core brand storytelling (e.g., the annual dues ask, volunteer recruitment, alumnae initiation) are accounted for and actioned within the monthly content plan alongside brand-building content. The primary focus of this role is ensuring member and impact stories reach our audiences consistently and with maximum impact, the right story, on the right channel, at the right time.

The ideal candidate for a highly organized, digitally fluent communicator who thrives on orchestrating moving parts, holds a high bar for quality and consistency, and regularly reviews performance metrics to make informed adjustments to the content plan.

Why Work for Tri Delta?

• Mission driven culture
• Excellent work environment
• Paid vacation & holidays
• Benefits including health insurance (medical, dental, & vision), retirement, & life insurance
• Industry leading professional training
• Growth & promotion opportunities

Details

• Status: Full-Time / Exempt
• Salary: $50,000-60,000/year
• Location: Virtual
• Travel: 5-6 times per year
• Supervised by: Senior Director, Brand Advancement Content Development
• Supervises: Social Media Manager
• Driving Status: Occasional

Key Responsibilities

• Editorial Planning & Content Calendar
• Video Channel Oversight
• Content Operations & Channel Execution
• Website Content Management
• Social Media Management
• Digital Experience Optimization
• Fulfill professional expectations of all Tri Delta employees

Qualifications

Required

• 3–5+ years of experience in digital communications, content management, or editorial coordination, ideally in a nonprofit, association, or membership organization.
• Demonstrated experience managing a multi-channel editorial calendar and keeping complex content workflows on track.
• Experience coordinating podcast production, including managing the assets and stakeholders required to bring an episode from concept to publication.
• Experience managing a CMS (WordPress or similar) and publishing web content.
• Hands-on experience managing YouTube and/or TikTok channels
• Proficiency with social media management and scheduling tools.
• Basic understanding of video production workflows—enough to give informed direction to creators and videographers.
• Strong project management skills with the ability to manage multiple stakeholders, deadlines, and workstreams simultaneously.
• Excellent written communication skills, enough to provide clear direction and give precise, constructive feedback.
• Comfort with analytics platforms to evaluate performance and inform planning, with the ability to translate findings into concrete adjustments to the content plan.
• High attention to detail and a strong editorial eye for quality and consistency.

Preferred

• Experience in a membership-driven organization or trade association.
• Experience with project management tools (SmartSheet, Asana, Monday.com) for managing editorial pipelines.
• Graphic design familiarity or comfort with Canva for light asset creation or feedback.
• Working knowledge of SEO principles as they relate to content planning and web publishing.

Skills

• Operational Excellence
• Editorial Judgment
• Strategic Alignment
• Cross-Functional Collaboration
• Digital Fluency
• Metrics-Driven Decision Making
• Proactive Communication

Important Considerations

• We do require successful completion of a background check and drug test. If this is a concern, please discuss it with the hiring team during your first interview.
• Tri Delta does NOT use AI or algorithm-based tools in our hiring process.

Tri Delta's employees are called to kindness, appreciate each other's unique abilities, and value diverse perspectives. We welcome candidates with a wide range of experiences, identities, and viewpoints. At Tri Delta, we don't just accept differences–we celebrate and support the diverse backgrounds and skills of our employees and believe that they make us stronger. We are proud to be an Equal Opportunity Employer and are committed to a workplace free of discrimination and harassment.