Quality Manager

Quality Manager

Job Locations US-CA-Concord ID 2026-18774

Overview

Element has a current opening for a Quality Manager to join our growing team in Concord, CA. The Quality Manager aims to ensure that services provided fit its purpose and meets customer expectations at Element Concord. The Manager's main duties are to ensure compliance and accuracy when reporting results to clients. The Manager must provide services that adhere to the quality management system, client requirements, and regulatory requirements as applicable i.e. ISO/IEC 17025:2017, USP, GMP, FDA, and ICH guidelines.

The Quality Manager monitors and advises on how the quality management system is performing and publishes data and reports regarding company performance against set indicators. The Quality Manager liaise with staff throughout the organization to ensure that the quality systems are functioning properly. The Quality Manager advises on changes and their implementation and provides training, tools, and techniques to enable others to achieve and maintain quality.

Pay Range: $120k-$150k DOE

Responsibilities

Provides quality leadership and oversight, ensuring compliance to 21 CFR Part 11, 210, and 211 requirements.
• Maintain ISO 17025 accreditation.
• Leads and provides oversight to the Validation and Calibration Services (VCS) department, ensuring applicable regulatory standards are adhered to.
• Prepares company quality systems review and ensures that the Quality System is continuously improving.
• Ensures compliance with national and international standards as applicable.
• Oversee training and adherence to MasterControl eQMS system.
• Ensure procedures are written appropriately, testing is performed per procedure, and quality events (deviations, non-conformances, OOS', CAPAs etc.) are investigated appropriately and resolved.
• Write technical and management system reports; bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
• Review and approval of validation and qualification protocols and reports.
• Handles clients and regulatory agencies issues such as audits, execution of corrective action, and compliance with customers' specifications.
• Manages quality assurance and VCS personnel ensuring they have adequate background, training, and competency to perform duties to which they are assigned.

Skills / Qualifications

• A BS Degree in life sciences or related field of study. The Quality Manager requires 8 years of pharmaceutical/biotechnology industry experience in a GMP environment and 2 years of supervisory experience. Requires advance knowledge and hands-on experience in QA and cGMP
• Self-motivated, proactive individual with strong interpersonal skills, excellent oral and written and communication skills, strong computer skills and customer service. Ability to work as a team member
• Effective people leader. Nurture employee potential through coaching, mentoring, and training. Provide guidance, set clear goals, provide regular feedback, and conduct performance reviews.

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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