PRODUCE/CLERK

Job Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Responsibilities Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy. Checker needs to understand and adhere to the company’s limits on cash shortages and/or overages and work honestly and effectively to control loss. Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs). Report pricing discrepancies to the Scan Coordinator. Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Adhere to all local, state and federal laws, and company guidelines. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Customer service experience. Effective communication skills. Knowledge of basic math (counting, addition, and subtraction). Desired Previous Job Experience Customer service experience. Prior experience as a Bagger or Courtesy Clerk. Benefits The Kroger Family of Companies offers comprehensive benefits to support your Associate Well‑Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program. Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways. Equal Employment Opportunity Statement Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call View phone number on click.appcast.io or contact the location’s management. For more information about benefits and eligibility, please visit our Benefits Page. #J-18808-Ljbffr