International Field Service Engineer - Mechanical/ Mechatronics

Build your engineering career. Work with advanced technology. Make a difference.

Are you a hands-on engineer who enjoys solving complex technical problems, working with 

sophisticated machinery and travelling to customer sites?

At Motek Medical B.V., we develop advanced robotic, motion analysis and virtual reality 

systems that help clinicians, researchers and rehabilitation professionals better 

understand, assess and improve human movement.

For more than 25 years, our technologies have supported leading hospitals, universities, 

rehabilitation centers and research institutions worldwide, contributing to scientific 

discovery and advancements in rehabilitation.

We are looking for an International Field Service Engineer – Mechanical / Mechatronics to 

support our customers across North America.

This is an exciting opportunity for an engineer who enjoys practical problem-solving, 

independent fieldwork, international collaboration and working with advanced mechanical 

and electromechanical systems.

You do not need previous medical-device experience to apply. If you have a strong 

engineering foundation and experience with complex machinery, automation, robotics, 

mechatronics or industrial equipment, we encourage you to apply.

What will you do?

As part of Motek Medical's international service organization, you will help ensure that our 

systems are installed correctly, operate reliably and deliver the expected performance at 

customer sites.

Your responsibilities will include:

Installation and Commissioning

• Assemble, install and commission Motek Medical systems in accordance with 

engineering drawings, technical specifications and quality standards.

• Perform functional testing, system integration and commissioning activities.

• Coordinate installation activities with customers and internal engineering teams.

• Ensure that systems meet applicable safety, quality and performance requirements.

Preventive Maintenance and Repairs

• Perform preventive maintenance, inspections, servicing and repairs.

• Troubleshoot mechanical, electromechanical and system-level issues.

• Identify root causes of technical problems and implement corrective actions.

• Support the reliability, safety and long-term performance of installed systems.

Technical Support and Customer Service

• Provide first-line technical support to customers across the North American 

territory.

• Collaborate with internal specialists and global service colleagues to resolve 

complex technical issues.

• Support authorized service partners where applicable.

• Provide customer guidance and technical training during installations and service 

visits.

• Maintain a professional, solution-oriented approach to customer service.

Documentation and Continuous Improvement

• Prepare installation reports, maintenance records, service reports and technical 

documentation.

• Maintain accurate service histories for installed systems.

• Share technical feedback with engineering and product management teams.

• Contribute to improvements in service procedures, troubleshooting methods and 

technical documentation.

What are we looking for?

We value practical engineering skills, sound troubleshooting ability and a willingness to 

learn.

Essential requirements

• A degree, technical qualification or equivalent practical experience in Mechanical 

Engineering, Mechatronics, Biomedical Engineering or a related technical discipline.

• Typically three or more years of relevant experience in field service, equipment 

installation, maintenance, mechanical engineering or technical troubleshooting.

• Experience with complex mechanical or electromechanical systems in industries 

such as industrial machinery, robotics, automation, manufacturing, aerospace, 

laboratory equipment or medical technology.

• Good understanding of mechanical assemblies and engineering principles, with 

working knowledge of electrical components and computer-based systems.

• Ability to read and interpret engineering drawings and technical documentation.

• Strong analytical and problem-solving skills, with attention to quality and safety.

• Ability to work independently at customer sites and collaboratively with an 

international team.

• Excellent written and spoken English.

• A valid driver's licence and willingness to travel extensively.

• US citizenship or existing valid US work authorisation that permits employment in 

this position.

Experience that would be an advantage

• Installation, maintenance or repair of complex machinery and integrated technical 

systems.

• Familiarity with motors, sensors, actuators, robotics, control systems or motion 

analysis equipment.

• Experience working with hospitals, universities, research laboratories or other 

technical institutions.

• Knowledge of preventive maintenance, commissioning, equipment safety and 

service documentation.

Not every box checked? If you have relevant hands-on engineering experience, a strong 

mechanical or mechatronics foundation and a willingness to learn new technologies, we 

would still like to hear from you.

Location and travel

Location: Remote / Work from Home – United States

Territory: North America

Travel: Approximately 70% within North America

Home-based activities: Approximately 30%

This is a remote-based field-service position, not a low-travel office role. You will work from 

your home office when not travelling and visit customer sites for installations, 

commissioning, maintenance, repairs and technical support.

Candidates should be comfortable with frequent travel and overnight stays as required by 

customer projects. Travel arrangements and expectations will be discussed during the 

recruitment process.

What do we offer?

• Advanced technology: Work with sophisticated rehabilitation and human movement 

research systems used by leading institutions worldwide.

• Technical development: Expand your knowledge across mechanical engineering, 

mechatronics, robotics and system integration.

• Meaningful work: Help hospitals, rehabilitation centers and research institutions 

maintain technology that supports research and rehabilitation.

• Independent responsibility: Take ownership of technical activities and 

troubleshooting at customer sites.

• International collaboration: Work with experienced service and engineering 

colleagues across a global organization.

• Professional growth: Develop your technical expertise and explore opportunities for 

further specialization.

• Competitive employment package: Salary and benefits based on relevant 

experience, qualifications and role responsibilities.

Further details about compensation, benefits and employment conditions will be 

discussed during the recruitment process.

Work authorization

Applicants must be US citizens or already possess valid US work authorization that permits 

employment in this position.

Motek Medical is unable to provide visa sponsorship or support work-permit applications.

A valid driver's license and the ability to travel throughout the assigned North American 

territory are required.

About Motek Medical

Motek Medical combines engineering, robotics, virtual reality, motion analysis and 

advanced software to develop innovative systems for research and rehabilitation.

Our values are:

Leading. Innovative. Reliable. Human. Integrity. Passionate.

These principles guide how we develop our technology, support our customers and 

collaborate as a team.

Interested in joining us?

If you enjoy hands-on engineering, solving technical challenges and working with advanced 

equipment, we would love to hear from you.

Apply through LinkedIn with your CV, highlighting your relevant technical experience and 

interest in the position. A motivation letter is optional.

Join Motek Medical and help bring innovative rehabilitation and research technology to 

customers across North America.

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