Assistant Property Manager

Job Description

Job Description

ABOUT US:

HighPoint Real Estate, Inc. (“HighPoint”) is a full-service residential and commercial property management firm founded in 2018. Since our inception, we have achieved substantial year-over-year growth and continue to expand with purpose and discipline. While our trajectory is strong, our focus is equally on building a firm for longevity, one that scales thoughtfully, implements enduring systems, and carefully selects assets that align with our long-term vision and operational standards.

At HighPoint, we pride ourselves on being an evolving organization that embraces new technologies, software, and tools to strengthen operations and enhance performance. Our success is built on collaboration, innovation, and integrity, with our people at the core of everything we do. We are deeply committed to providing our team with the resources, mentorship, and training they need to excel.

Our structure is department focused, with dedicated directors leading Maintenance/Construction, Leasing, Accounting, Operations, and Property Management.

We proudly serve a client base comprised primarily of experienced real estate professionals, institutional investors, and established property owners. This focus allows us to manage larger portfolios for a more curated group of clients, fostering partnerships with industry leaders who share our vision for excellence in property operations and investment management.

The success of our company begins and ends with our dedicated team of professionals. Every achievement at HighPoint is driven by the talent, commitment, and collaboration of our people. We place employee well-being as one of our highest priorities, and we believe our benefits are an important extension of that philosophy. We ensure that we find lots of excuses to come together for our many fun company events.

We offer our team a full suite of benefits to choose from including Health/Dental/Vision insurance, 401K Matching, and paid time off.

Job Description:

As an Assistant Property Manager at HighPoint, your support is essential in helping the Regional Manager and the portfolio succeed. You will be assigned a portfolio of scattered site properties, totaling roughly 900–1,000 apartment units . As the Assistant Property Manager for these communities, you will be responsible for:

• Conduct regular property visits and inspections across the portfolio to ensure assets are well maintained, safe, and compliant; identify risks early and escalate issues as needed.
• Serve as a primary point of contact for residents , providing clear, professional, and friendly communication while delivering a top tier customer service experience.
• Coordinate resident move ins and move outs , including scheduling, managing Rent Check inspections, utility transfers and renters insurance compliance.
• Prepare and post required notices in accordance with lease terms, company policy, and local regulations.
• Review and support weekly and monthly reporting (occupancy, delinquency, operational updates, and other portfolio metrics) via AppFolio; flag trends or concerns to the Regional Manager.
• Assist the Regional Manager with resident/tenant matters , including issue resolution, lease compliance, and follow up communication.
• Coordinate, schedule, and oversee vendors providing services to the properties, ensuring timely execution and quality standards.
• Collect scopes of work and obtain competitive bids from vendors; track proposals and support selection recommendations.
• Support routine and special inspections (city, housing, appraisals, insurance, and similar), including scheduling access, documentation, and follow through on findings.
• Collaborate closely with operations, maintenance, leasing, and accounting teams to ensure smooth operations, clear handoffs, and accurate records.
• Perform other duties as assigned to support portfolio performance and team success.

Qualifications

• 2+ years of property management experience in multifamily housing (assistant PM, leasing, or similar), preferably with multi site or scattered site portfolios.
• Proficiency with property management software, preferably AppFolio.
• Solid understanding of Fair Housing practices and basic landlord tenant compliance; ability to follow policies precisely.
• Highly organized with strong time management and task prioritization skills in a fast moving environment.
• Clear, professional, and empathetic written and verbal communication skills.
• Strong customer service and conflict resolution skills, with the ability to handle sensitive situations calmly and effectively.
• Ability to lift/carry light materials (e.g., lockboxes, signage) and perform property walks/inspections as needed.
• Valid California Real Estate License and Driver’s License required, with the ability to drive regularly from property to property throughout the portfolio (gas card provided).

Compensation and Benefits

• Pay Type: Hourly
• Benefits: Health, Dental, and Vision Insurance
• 401(k) with Company Matching
• Paid Time Off
• Full-Time, In-Office Schedule (Monday through Friday)

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person