Claims Advocate (80395)

Claims Advocate

TRICOR Insurance, LLC is growing and we're looking for a Claims Advocate to support our clients through the claims process with confidence, clarity, and exceptional service. This role is ideal for someone who enjoys problem-solving, building relationships, and guiding clients through complex claim situations. You will work closely with Producers, Account Managers, and carrier partners to ensure timely, accurate claim resolution. TRICOR is a leading Midwest insurance organization committed to professional growth, collaboration, and work-life balance. We offer a supportive, inclusive culture where employees can make a meaningful impact.

Manage, enter, and process claims accurately in the EPIC system

Guide clients through the claims process and advocate on their behalf

Communicate with clients, internal teams, and carrier claim representatives

Monitor claim progress to ensure timely, high-quality service

Conduct claim audits for clients, carrier books, and special projects

Strong communicator who builds trust with clients and partners

Organized and able to manage multiple priorities

Confident problem-solver who can navigate complex claim situations

Detail-oriented with a high level of professionalism and integrity

Collaborative, adaptable, and committed to continuous learning

Bachelor's degree and 3+ years of related experience, or equivalent

Experience with Property & Casualty Liability and Workers' Compensation claims

Insurance license or ability to obtain upon hire

Strong written and verbal communication skills

Proficiency in Microsoft Office

Ability to manage multiple deadlines and maintain confidentiality

Professional designations (ARM, CPCU, CIC, CRM, AU, AIC, AAI)

Experience with Applied Systems – EPIC

Knowledge of insurance industry regulations and claim processes

Full-time role in a stable, growing company

Competitive salary

Health, dental, vision, life insurance

401(k) with employer match

Paid Time Off

Opportunities for professional development

Supportive and inclusive culture

EQUAL OPPORTUNITY EMPLOYER TRICOR Insurance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.