Peer Support Specialist

Job DescriptionJob DescriptionJob SummaryThe Peer Support Specialist provides peer-based support to individuals experiencing mental health challenges, with a focus on promoting recovery, independence, and self-advocacy. Drawing from personal lived experience, the Peer Support Specialist offers guidance, encouragement, and insight to help clients navigate their recovery journey. ​ Note : This position works 3 12-hour shifts per week, including working every other weekend (Saturday and Sunday) Essential FunctionsSupport clients in managing symptoms and pursuing recovery through shared experiences and role modeling.Encourage client engagement in treatment and personal growth.Promote self-advocacy and help clients build natural support systems.Assistwith daily living skills, vocational goals, housing access, and financial stability.Facilitate social and recreational activities to enhance socialization and community integration.Connect clients toadditionalresources and peer support networks.Participate in team meetings and provide consultation to providers from a consumer perspective.Maintain awareness of client rights, cultural sensitivity, and relevant social service regulations.Use American Sign Language and other communication tools to support clients effectively.Travel to various community settings to provide direct support. Job Requirements and QualificationsEducation:High school diploma or GED required; Associate degree or higher preferred.Training Requirements (licenses, programs, or certificates):Certified Peer Support Specialist (CPSS)BLSRecipientRight’sCompletion of agency-specific onboarding and crisis intervention training.Ongoing professional development in trauma-informed care and recovery coaching.Experience Requirements:Minimum of two (2) years' experience in the healthcare industry within ina patientsafety, patient relations, and/or risk management role accepted in lieu of college degree.Preferred Experience:Experienceincustomer serviceExperience in crisis de-escalationExperience working withadultswithseveremental illness, substance use disorder orintellectual/developmental disabilitiesBackground in recovery-oriented or trauma-informed care environmentsExperience in working with Electronic Health Record systems__________________________________________________________________________________________________________________________________Job Specific Competencies/Skills:Ability to remain calm and supportive in high-stress situationsFlexibility to adapt to evolving needs and schedules.Strong Organizational SkillsDe-escalation and conflict resolutionHigh emotional intelligence and empathyClinical knowledge of mental health and suicide preventionStrong time managementStrong critical thinking and decision-making abilities__________________________________________________________________________________________________________________________________ Knowledge Requirements:HIPPAMicrosoft 365RecipientRight’sMental Health CodeMedicaid Manual