Barrio Burrito Bar -Front of the House Team Member

Job Description

Job Description

Job Description: Front of House Team Member - Barrio Burrito Bar

Position Title: Front of House Team Member
Location:
Department: Operations
Reports To: Store Manager / Assistant Manager

Position Summary:
The Front of House (FOH) Team Member at Barrio Burrito Bar is responsible for delivering an outstanding guest experience through exceptional customer service, preparing menu items, processing to-go orders, and ensuring each guest leaves with a positive impression. FOH Team Members are the face of our brand and play a vital role in building guest loyalty.

Key Responsibilities:

• Greet guests with a friendly, welcoming attitude.
• Assist guests in understanding the menu and making informed choices.
• Prepare menu items accurately according to company recipes and standards.
• Package and process to-go orders efficiently.
• Maintain cleanliness and organization of the FOH area, including dining areas, beverage stations, and counters.
• Handle cash, credit card transactions, and point-of-sale systems accurately.
• Answer guest questions and resolve any concerns promptly and professionally.
• Collaborate with team members to ensure seamless service.
• Uphold all company food safety, sanitation, and cleanliness standards.
• Continuously maintain product knowledge to educate guests and suggest menu items.

Qualifications:

• Previous experience in customer service or food service role preferred.
• Excellent communication and interpersonal skills.
• Positive attitude and strong work ethic.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Must be able to stand for extended periods and lift up to 25 lbs.
• Flexible availability, including nights, weekends, and holidays.