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Operations & Projects Manager — Drive Call Center Excellence

$120k - $140k

ASTOUND Group - West Coast Production Facility

Astound is seeking a Manager for Business Operations & Projects in Arlington, MA. The position involves ensuring that team members achieve their goals, supporting ICOMS order entry, and preparing improvement reports. Experience in managing a call center is necessary. The ideal candidate will possess exceptional communication and mentoring skills, alongside a strong knowledge of billing systems and the telecommunications industry. A benefits package is included, with a salary range of $120,000 - $140,000 annually. #J-18808-Ljbffr Astound

Vacancy posted 4 days ago
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