IT Service Delivery Lead - Elevate Contact Center Tech
Holland America Line
Holland America Line is seeking an IT Service Delivery Lead to ensure reliable IT services for Contact Center operations. You will manage incidents, drive problem resolution, and monitor SLAs while collaborating with internal teams and external vendors. The role emphasizes governance, reporting, and readiness for technology initiatives, requiring strong analytical and communication skills and a solid ITSM background. #J-18808-Ljbffr Holland America Line
Vacancy posted 2 days ago
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