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Customer Service Manager: Coach, Develop & Lead CSRs

$72k - $122.5k

Knights of Columbus

Knights of Columbus in New Haven, Connecticut is hiring a Customer Service Manager to oversee the daily operations of Customer Service Representatives. This role involves managing performance metrics, coaching staff, and ensuring exceptional service delivery. Candidates should possess strong communication skills and experience with tools such as MS Office and 8x8. The role offers a wage range of $72,000 to $122,500 based on experience and skill set. Benefits include paid holidays, retirement plans, and health insurance options. #J-18808-Ljbffr Knights of Columbus

Vacancy posted 2 days ago
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