Courtesy Clerk

Job Title

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers

• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

• Perform basic shelf conditioning.

• Inform customers of grocery specials.

• Return merchandise to store shelves.

• Gather bascarts and return them to designated areas.

• Clean spills, collect and pick up trash inside store and parking lot.

• Clean all areas inside and outside of store.

• Handle and assemble seasonal merchandise.

• Understand the store's layout, locate products, and conduct price checks for cashiers.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

• Adhere to all food safety regulations and guidelines.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Adhere to all local, state and federal laws, and company guidelines.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary