System Administrator

Redwood City, CAOperations – IT + Labs /Full-time /HybridAt some point in any digital investigation, an analyst needs to step beyond the perimeter and engage threats at the source. Authentic8 Silo places any type of digital analyst in region-specific, multi-application workspaces, securely and anonymously, anywhere across the globe. Target content can be captured, analyzed, and transformed in order to derive intelligence and support investigation requirements. All delivered in a cloud-native, multi-tenant platform.Compliance officers, mission managers, and administrators have their own specific audit and oversight requirements; to meet these needs, Silo also ensures compliance and appropriate use through class-leading policy enforcement and audit logging. Silo transforms how more than 750 of the world's most sophisticated organizations, from domestic and foreign government agencies to commercial entities across all sectors conduct their digital investigations.Authentic8 is seeking a seasoned System Administrator to lead endpoint and SaaS platform support across our hybrid workforce. This is a hands-on technical role with direct responsibility for provisioning, securing, and maintaining the systems our teams rely on. You'll drive improvements across Jamf, Intune, Azure, and our broader SaaS ecosystem. We're looking for someone who can hit the ground running, managing existing infrastructure from day one in a fast-paced, security-first environment.ResponsibilitiesProvision, configure, and maintain macOS, Windows, and mobile endpointsAdminister cloud platforms: Azure, GCP, Google Workspace, OktaBuild, maintain, and secure on-premises and virtual server environments (Windows Server 2019/2022, Linux) using VMware vCenterManage and improve MDM platforms (Jamf Pro and Microsoft Intune)Package and deploy software to Apple and Microsoft devicesAdminister Active Directory — Group Policy, DNS, DHCP, and domain controller administrationProvide end-user support for laptops, mobile devices, SaaS tools, and authentication systemsManage Azure infrastructure including virtual machines, virtual networks, storage, backup policies, and IAM/RBACTroubleshoot escalated corporate Wi-Fi, LAN, VPN and hardware servicesOversee infrastructure backupsDocument system configurations, procedures, and IT workflowsRequirementsSelf-motivated and able to work independently with minimal supervision — recognizing workflow inefficiencies and independently planning and implementing solutions to get results5+ years as a IT systems administration (macOS, Windows, and mobile)Proficient in macOS, Windows 11, Windows Server 2019/2022, Linux, iOS, and Android5+ years experience with MDM (Jamf Pro and/or Intune), SaaS tools, and cloud identity systems (Okta, Azure AD/Entra ID)PowerShell, Bash, or automation scripting experienceProven hands-on experience building and configuring Windows Server environments — bare metal or VM provisioning in VMwareActive Directory administration: domain controller operations, Group Policy, DNS and DHCP managementExperience managing Azure VMs, networking, storage, and IAM/RBACExperience supporting corporate networks: firewalls, DNS, VPN, Wi-FiSkilled in enterprise software deployment and packagingExperience with VMware vCenter and familiarity with Parallels DesktopExperience using AI-assisted tools to improve IT operations, troubleshooting, documentation, and workflow automationExcellent troubleshooting, documentation, and communication skillsRelevant hands-on experience in IT support, systems administration, or a related technical field (degree or equivalent experience)Must be able to work from our Redwood City office (2–3 days per week)Must be a US CitizenPreferred QualificationsBachelor's degree in IT, Information Security, Computer Science, or equivalent hands-on experienceMicrosoft AZ-104 Azure Administrator Associate certificationJamf Certified Tech/Admin or Okta Certified Professional/AdministratorFamiliarity with SAML, SSO, or enterprise security frameworksExposure to compliance-focused or regulated environmentsSalary Range$115,000 - $120,000 Plus Bonus Individual pay will be determined by job related skills, experience, and relevant education or training.Authentic8 Core Values & Principles:Integrity: We apply our best efforts. We are honest with and accountable to others.Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.We are transparent: By operating with common information and understanding we ensure that we are aligned.We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.We take ownership: We are responsible for our actions, our reputation and our business. Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options.It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.