Hospitality Coordinator

Concierge Position

When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company – one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Clarendale West End is recruiting for a luxury, hospitality focused, Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Monday- Friday 8am-4pm (weekend flexibility if needed)

Salary:

Benefits:

• 401k with Employer Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Here are a few of the qualifications we need you to have:

• High school diploma required. Bachelors degree preferred.
• 1-3 years in a luxury property customer facing role
• Able to multi-task and prioritize
• Familiarity with Microsoft Office Suite products
• Tech Savvy
• Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer